Silva House Veterinary Centre

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Silva House Veterinary Centre, Silver St, Midsomer Norton,BA3 2ET provides a complete veterinary service for cats, dogs and other domestic animals.

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Silva House Veterinary Centre, Silver St, Midsomer Norton,BA3 2ET provides a complete veterinary service for cats, dogs and other domestic animals.

Silva House Veterinary Centre is part of Highcroft Veterinary Group.

Highcroft Veterinary Group is a trading name of CVS (UK) Limited (Company registration number 03777473) whose registered office is at CVS House, Vinces Road, Diss, Norfolk, IP22 4AY – www.cvsukltd.co.uk

Impressum

Highcroft Veterinary Group is a trading name of CVS (UK) Limited (Company registration number 03777473) whose registered office is at CVS House, Vinces Road, Diss, Norfolk, IP22 4AY – www.cvsukltd.co.uk

"Here at Silva House Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, The Heathly Pet Club, Pet insurance, Nurse clinics, Pet passports/Animal Health Certificates, Repeat prescriptions, Ambulance service, Keyhole Laparoscopic surgery across the wider Radstock area.We are RCVS accredited as a Core Standards Small Animal, welcoming Cage and aviary birds, Cats, Dogs, Ferrets, Guinea pigs, Poultry, Rabbits, Reptiles, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare."

Address: 3 Silver St, Midsomer Norton, Radstock BA3 2ET, UK

Phone: 01761 412223

Website

ku.oc.tevtforchgih@seiriuqne

State: Bath and North East Somerset

Zip Code: BA3 2ET

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Reviews

Care is great for pets , some good customer service needs improvement yet some staff are very kind and caring same anywhere these days. With holding of ashes are reason for 3 stars for the rest of vet fees in a emergency or new diagnosis during investigation is not right but its still the best vets locally at good fees too

I visited Silva House on Thursday 9th March, with Barney, my ginger and white tabby. I saw vet, Max! He is such a kind, calm, lovely person. Barney was having some gastric problems, after an examination, Max suggested that I change Barney’s diet. I was so relieved. I have taken Max’s suggestion, changed his food and already seeing an improvement in my lovely boy! Thank you Max and the two lovely receptionists/nurses whom I spoke with at the end of my visit. I’ve been a customer of Highcroft for nearly 30 years, such caring, kind professionals, wouldn’t dream of going  anywhere else!

No compassion for pets This Saturday my very large German Shepard lost the use of his back end contacted and asked for a vet to attend as was in too much pain to be moved but told no to busy bring him in Explained too much pain to move and was told nothing we can do as vet is to busy Vets should ensure they can provide help 24/7 quick enough to take your money but no compassion for your pet  Thank you to cloud 9 vets who sent a wonderful ver out to sadly let my big boy yogi gently go  Highcroft you should be ashamed  an animal is in pain and you cannot be bothered Unfortunately don’t have the option to give no stars

I had a really negative experience today with a receptionist at the practice. It's such a shame as we only visit the vets when our pets are poorly so to have someone be rude was really upsetting. The vet was fab and so was the nurse.

I need to just add that the lovely Emma on reception has been amazing ,sadly most of the reception are only concerned with if you can pay your bill this lady rang me twice to ask if i was coping ,she tried to track down info that i was waiting for, amazing lady who needs a medal for going above and beyond when people feel utterly helpless and beyond upset about their pet."take note receptionists " this lady is in a league of her own. Fri 27th jan 2023 back at vet with cat saw louise ,she was so kind caring compassionate and funny, my cat loved her and started purring, and he hates going to vets, she was so nice please  silva house make sure louise hears about my review,i thought she was brilliant  im always emotional and worry about my cats ongoing ear issue, but she was so good and advised me what to do, she even gave him an injection and he didnt notice. Wow she is so great! Id see her every time if i could,absolute winner.

Amazing vets my dog was very ill with ear infection foxy they look after her and made her better i did not have money at time to pay but vets help and made payment plan amazing little vets thanks for everything u done for my dog so fair

Very helpful and gentle with your pet explained everything to me. very happy  to be a client there

Changed from natures vet as they were  overcharging.  Great first experience  in practice.  Couldn't do enough

Felt safe as we waited outside with our dog,  They saw Dexter quickly as he was bleeding heavily after cutting his paw.

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