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Shoe Zone

  1. Telford

Reviews, get directions and contact details for Shoe Zone

Shoe Zone
Address: 47 Southwater Arcade, Telford Shop.Ctr, Telford TF3 4DE, UK
Phone: 01952 290352
State: Shropshire
City: Telford
Zip Code: TF3 4DE

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
I finally found a pair of shoes my son likes at the Wellington branch but had no size 6. Only the Southwater Arcade branch had 1 pair which they kindly asked for that pair to be held under my surname to collect. I sent my son and husband to collect them but was rudely told they have no shoes reserved. I was called to collect them myself as my husband and 11yr old told me the 2 assistants there were very rude to him. My experience was even worse when I had to go in which was inconvenient. I couldn't find the size on the shelf and picked up a size 8 to show the assistant when she came from the back and whilst I was asking for a size 6 she took it off my hand and put it back and said 'if it's not on the shelf we haven't got it' walking away. To get her attention I went to the till as I refused to walk after her. Another assistant came and I started explaining that I reserved these shoes at Wellington branch and my husband was refused a moment ago when the rude assistant came and said "he should have said reserved not ordered" I said you knew what he was on about as we both said the same surname it was reserved under. She took over and served me so rudely with no manners or empathy towards the inconvenience she caused. This was the worst customer service I have received and will not be going back!!!
9 years ago (04-01-2018)
Always helpful
8 years ago (05-05-2018)
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