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Shirley Aquatics

  1. Solihull
  2. Solihull Pets

Reviews, get directions and contact details for Shirley Aquatics

Shirley Aquatics

About

The UK's leading Aquatic and reptile specialists since 1939

Story

The UK's leading Aquatic and reptile specialists since 1939

Address: 1355 Stratford Road Shirley, Solihull B90 4EF, XWM, GB
Phone: 0121 744 1300
ku.oc.scitauqayelrihs@ofni
State: XWM
City: Solihull
Zip Code: B90 4EF

opening times

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-18:00
Sunday: 10:30-16:30

Update Info

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Reviews
Arrived in a box broken with all but one tetra was left alive. The harlequin looked half dead, they didn't survive another full 24 hours. Then came the ich, before I could treat the tank, all were infected. I have been treating for three days and had to flush down hundreds of quid because of this purchase. Never again. I am reviewing the products that I received, not their store, this was an online purchase. This is in connection with Michael Kilsby's post, the person who spoke to them on the phone. I have never actually spoken to you on the phone, it has always been Michael. I'm just frustrated at the loss of so many fish including what I had from another place and the current state of my tank. Michael is autistic so I apologise on his behalf for slamming the phone down, I wasn't aware of it. We didn't have the foresight to take pictures of most of this, so I cannot claim any loss for a refund. I have mostly been occupied and it's Michael's tank so it was appropriate for him to call you on my behalf.
Fish arrived half dead and the ones that lived gave all my fish in the tank ich the service is not worth the wait go to aquatics to your door order was under my friends name tahsan chowdhury rafat I'm the person that received the bashed up order and then all the fish I brought that got from them are all dead from the white spot white spot I spoke to Natalia and she agreed the tank it's self I own was beautiful and was nothing wrong with any of my fish until I brought fish of these place and as seen in photos the guppy that I brought is riddled with white spots and contaminated my tank killing loads of my fish
First time going and first time attempting a mini indoor pond / water feature. I had so many questions ..Big shout out to Benjamin who was just ace. Spent so much time with us walking us through things, helping answer all my questions, suggesting plants etc..even stayed 10-15 mins with us after closing time, so THANK YOU! I can't wait to start my project! I'm sure it will be great with all the expertise I recieved. Also Natalia thank you for replying to my email with questions, such an amazing detailed response. Such helpful, knowledgeable, lovely people here! It's also an incredible place..honestly lovely for a day out they have all you need and such good prices!! Thought my total would be £50 and was £20 something! I love that you can feed the fish, a creative and fun innovative wish more places had cute enjoyable concepts that are simple like that. I can't wait to move home and have a lovely water feature in my garden..for now, this mini one will have to do for indoors! I will update and add a picture once I finish the project! Wish me luck
Great store, super helpful in sourcing PVC fittings that can't be obtained from plumbers merchants. The checkout staff were amazing, also the chap who helped me get the parts possibly the owner was brilliant. Thanks, will be back again!
Simply put, the best place to buy a reptile from. Not only are they well stocked and the reptiles are looked after extremely well but the staff are amazingly friendly and polite! I would like to point out Nigel specifically who has gone above and beyond to help me with my reptiles to ensure they get exactly what they need and is always on hand to give the advice needed or point me in the right direction to it! You would be very hard pressed to find a place like this anywhere else.
Called them today for advice about what filtration unit I should get to suit the size of my tank - the person I spoke to was very helpful and he gave me the make and model plus price £68 - I commented saying I hope it’s not cheaper online and he stated that the company has a price match guarantee. I searched online and found a few sites selling the item cheaper so after work I headed over there a 20 mile drive . On arrival as promised the item was behind the til so I showed the assistant two of the websites showing the cheaper items one £57.99 and one £47.99. He contacted the manager via phone who said that the difference was too much and to check that they weren’t in the Black Friday sale they weren’t he then said that the items cannot be sold via Amazon or eBay they weren’t - He then said that the item online needed to be in stock it was he then said that I could have it reduced to £55 and not at the cheaper price. I asked to speak to the manager who came to see me and I asked to see the terms and conditions of their price match policy to which he replied “we don’t have one it’s just a good will gesture “. - I pointed out that I had been mislead and that they should honour what I had been told on the phone but he point blank refused . Had I not been so desperate to buy the item as mine had stopped working I would have bought online but delaying would compromise the wellbeing of my fish so reluctantly I bought it. Going forward they will not have my custom and they are very fortunate that I don’t take this complaint to trading standards. See pics attached to validate this review
Fantastic from Alice today and last week setting up our new tank. So knowledgeable and patient giving us all the time we needed to understand everything! So important to have someone who can give you the right advice so that the aquarium thrives.
I visited today 12/10/24 A friend and myself were buying some Tropical fish, we were looked after by Alice, very helpful and polite, I set her a task to catch one specific Clown Loach out of a huge shoal that were swimming around faster than the speed of light!, and not only did she manage to catch that specific fish, Alice managed to get it first time!! And then quickly set about catching some more for me. Excellent service, Would give 6 stars if it were an option!.
A lot of aquatic related stuff. Marine, fresh, reptile, ponds... You name it, they probably have it. Everything at one place for tropical, marine or ponds
Fantastic place to see and purchase all things fish and reptile. so much to see including everything you need to set up and maintain your aquarium. Staff very helpful and knowledgeable.certainly one of the best places to go if your thinking of starting fish keeping. Fantastic prices I travelled 100 miles and even with fuel I still saved money when compared to some aquatics chain stores. Well worth a visit and I will definitely be going again.
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