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Reviews, get directions and contact details for Shell

Shell
Address: Lichfield Rd, Sutton Coldfield B74 2XH, UK
Phone: 0121 323 5366
State: West Midlands
City: Sutton Coldfield
Zip Code: B74 2XH

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Very upset.. got flat tire on the road, garage opposite the petrol station refused to replace, so had to try get to the nearest petrol station to try pump the tyre..was waiting in a queue as there was an elderly couple pumping their car's tires, after I was able to sort out mine, had to check online nearest service as I couldn't get back home, staff instead of asking me if I needed help just rudely shouted at me that I can't park there-i explained the situation, booked Mobile tire service which again took few minutes as the reception around there's really bad, left to just park around the corner as I really couldn't get any further away and was dangerous in a peak time in that area, to just find out week later I'm being fined for staying longer than 20min at the petrol station even the proof and circumstances given!!! Absolutely appealing and upsetting!!!
Had a terrible experience at this forecourt and pursued a complaint via Shell UK. After 5 months they are still investigating and have come to the conclusion that they really do not care. One star is one too many i am afraid.
Always fuel spills on forecourt, never any gloved or tissues and staff are like robots. They are just either talking to each other or are plain rude. Never buy goods from the shop as they're ridiculously overpriced.
Went to put my petrol in this morning I am disabled and I usually phne for them to come out and put my petrol. Myslf and husband been using this petrol station in Mere green, Sutton coldfield for 20yrs. This morning they didn't answer so I asked a customer to let them know that I was waiting for assistance. The customer said I will do it which was so kind, she told the them inside that I was phoning and needed help. The reply she got was disgusting and other customers also heard her reply was if the phone wasn't answered then I should have gone somewhere else we won't do it. Neve had discrimination in the way it was handled by one of your staff and should be sacked
Very dissatisfied with your cashier 21/08/2021. Time 23.15. I had just finished work.. His attitude is disgusting. He gave me the wrong product. As it was dark I did not check... He never once interacted with me .. No manners and the customer before me was also very dissatisfied..
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Directions to Shell with public transportation


Mills Court 20 meters
6
78
804
842
852
X3
X5
The Courtyard 90 meters
6
78
SFA1
SFA2
X3
Mere Green 140 meters
604
842
852
Sainsburys 200 meters
604
SFA1
SFA2
Holly Lane 350 meters
X5

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