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Reviews, get directions and contact details for Shaw Trust

About

We’re a Shaw Trust charity shop selling a range of clothing, household items and furniture. All proceeds from the shop go back into supporting local peop

Story

Shaw Trust is the largest third sector contractor for Department for Work and Pensions. We deliver both mainstream (Work Programme) and specialist (Work Choice) employment support schemes across Britain and support over 50,000 people on their journey into every year. We also help people gain skills and into work via a wide range of other activities including education, retail and volunteering as well as health and social enterprise projects..



"Shaw Trust is a national charity working to create brighter futures for the people and communities we serve. We support people by providing employment opportunities, skills development training, and health and wellbeing services across the UK. By shopping with us, you'll help us investing back into community projects such as our social enterprises, Shaw Trust academy schools, national volunteering scheme and establishing Community Hubs in the communities we serve. Shaw Trust shops sell pre-loved clothes, books, furniture and bric-a-brac as well as new seasonal items."
Address: End Unit, Angel Place, Neath SA11 1RS, UK
Phone: 01639 643537
State: Neath Port Talbot
City: Neath
Zip Code: SA11 1RS


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Reviews
We phoned Shaw Trust Neath to see if they were interested in some small items of furniture. They said they were. When we arrived at the shop with the items the shop manager made us feel as if we were shop lifters. She wanted to know who said we could bring the furniture in. We quickly established that and a member of staff agreed she had spoken to us. The manager continued to talk to us in a rude manner and finally conceded to accept our donations. There was one item she didn't like and she would bin it. We will never shop or donate to Shaw Trust Neath ever again. Donate to other worthy causes if you need to. If you want to be insulated go to Shaw Trust!
Phoned ahead and was told they were accepting donations but best to call after 2pm. When I arrived the manager rudely told me they had a back log of donations and we're not accepting any. I told them I'd phoned and she reluctantly agreed to take what is brought. The tone and manner in which I was spoken to was disgraceful and I made it clear that this would be the last donation they would receive from me. For a charity that relies on public goodwill they would do well to replace their so called manager. Never again!
Love shopping in the shop, but as for picking up furniture, been left down twice at short notice, 2nd time put furniture out side as needed room for new dining room table, side board been in family for 60 years, now started raining to heavy for me to lift, so upset, won't use them again !!!
Absolutely amazing. Accepted all my donations been 3 times in the last month and been reay accommodating
Staff extremely helpful. I had a couple of good bargains.
Amazing shop with great bargains to be had
Rubbish on times for delivery
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