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Screwfix Ipswich - Whitehouse Ind Est

  1. Ipswich
  2. Ipswi̇ch Hardware Store

Reviews, get directions and contact details for Screwfix Ipswich - Whitehouse Ind Est

Screwfix Ipswich - Whitehouse Ind Est
Home improvement chain for DIY, electrical, bathroom & kitchen products, plus tools & hardware.
Address: Units H, & I, White House Industrial Estate, Goddard Rd, Ipswich IP1 5NP, UK
Phone: 0333 011 2112
State: Suffolk
City: Ipswich
Zip Code: IP1 5NP

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 4:00 PM

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Reviews
Service from the young man at the counter was brilliant. I ordered 3 pairs of shoes and explained to him that I would be back in to return the unwanted pairs in a minute and was told yes that’s fine.nAfter trying the shoes on in my car I returned to the store with the 2 unwanted pairs. As the return was being sorted by the same man I spoke to 5 minutes ago an older Woman appeared who I can only presume was his boss. She proceeded to moan at me ,the customer, for trying the shoes on outside! I explained that no one had told me I couldn’t but I might as well have spoken to the brick wall. She continued to moan and threatened they not be refunded. The young man kindly refunded both pairs for me much to her disgust.nGreat service in general from Screwfix however the Lady there completely ruined the experience and until she figures out how to talk to customers properly i will take my business elsewhere
Ordered online and collected within a couple of hours. Grabbed some stuff whilst in the store, and it all went quickly and smoothly. Helpful staff.
I don't have technical know how, so sometimes struggle navigating the website to identify the correct items, so have found it easier to go into store and speak to staff who are helpful and courteous. I was able to get what I needed, but also had to order extra, which arrived the next day, for collection, so pretty impressive. Covid arrangements are good, but I did go early morning. Plenty of free parking and good size bays. The only thing I never quite understand, is why each customer is required to provide a postcode, to complete a transaction, so feel a little ambivalent about this level of data sharing/collection, when buying small ironmongery items.
Worst DIY shop ever, says on website pick up next day which actually means with Screwfix it could be there anytime of the day like 3pm in the afternoon, no good if you want something quickly and then quite often it doesn’t even arrive until the next day or day after. Website needs to be clearer and things should arrive next day when advertised, sort it out!
Ordered item on line, to be collected from Ipswich North. Arrived there from warehouse in just under 24hrs. Informed of its arrival and had collected within hour with item installed 2 hours later. Great service and excellent price.
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Screwfix Ipswich - Whitehouse Ind Est map

Directions to Screwfix Ipswich - Whitehouse Ind Est with public transportation

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