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Screwfix Dumfries

  1. Dumfries
  2. Dumfri̇es Hardware Store

Reviews, get directions and contact details for Screwfix Dumfries

Screwfix Dumfries
Home improvement chain for DIY, electrical, bathroom & kitchen products, plus tools & hardware.
Address: Unit 1, St Mary's Road Industrial Estate, Dumfries DG1 1NA, UK
Phone: 0333 011 2112
State: Dumfries and Galloway
City: Dumfries
Zip Code: DG1 1NA

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 4:00 PM

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Reviews
Was in the Dumfries store today with my mum and was served by christine assistant manager which is a bit of a joke considering her customer service my mum had previously been in and was helped by the same person but upon return I found her very abrupt,rude and dismissive. She had told my mum on the previous visit she could order the item for next day collection but upon return she said she didn't say that and she couldn't order it after all. Her customer service was not professional. I hope this is handed down to store level because as an assistant manager in a customer facing role she needs training
That Adam fella was very helpful, highly reccomend.
Can't fault the online shopping process, the communication throughout, and collect, all 5 star service. The lassie on the desk was so helpful and informative
As someone who isn't exactly sure on DIY and was sent on a pick up errand, it seemed really daunting popping in here. But the guy I saw was really helpful. I picked up my order and asked him a few questions about another item I needed and he talked me through exactly what was best, which was a real help.
Went to pick up my order only yesterday, only to be told that it was out of stock. Received the text message saying that it was ready for collection. However after traveling 7 miles to get there was out of stock. Therefore had a wasted journey. The chap said that they were getting a delivery in the following day. Therefore, went back today to pick up my box of screws. Only to be told that they're still out of stock. 24 hours waiting for them, what ever that means......nFuel costs me money people.nThree visits will be 21 miles there and 21 miles back.nUntil then no screws no work......
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Screwfix Dumfries map

Directions to Screwfix Dumfries with public transportation

Dumfries 160 meters
ScotRail
Railway Station 200 meters
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373
381
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796
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Dumfries Rail 210 meters
St Marys Industrial Estate 250 meters
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115
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2
236
381
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Education Offices 270 meters
101
101A
115
14
2
236
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X74

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