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Santander

  1. Chesterfield
  2. Clay Cross Bank

Reviews, get directions and contact details for Santander

"Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services."
Address: 9 High Street, Clay Cross, Chesterfield S40 1PS, UK
Phone: 0845 765 4321
State: Derbyshire
City: Chesterfield
Zip Code: S40 1PS

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Reviews
Whilst I am very happy with their normal service, having been the victim of a very professional scam on my accounts today and in order to report this to prevent any damage or losses, I rang their “24 hour”fraud service three times at 19.00 to have the phone put down on me each time. To protect myself I have contacted Action Fraud and will attempt to ring bank tomorrow and have a long wait as usual. Their chat doesn’t understand anything.
Very disappointed with this bank especially this branch absolutely useless been there 2 days they couldn’t sort out my issue they just not bothered and keep you there hours I’m new customer but I’m going to close down this bank today
Although the staff are very polite ..I was made to feel like a fox in a hen hut after being given a face to face appointment by the call centre. I totally understand banking criteria however i was given a Janet and John lesson in bank loans ..I'm 54 !! Completely computerised not a shred of human / individual understanding nor any intention to listen to or understand my request ..simply no...no...no .. It was even suggested that I visit other banks to see if they could help .. I suggest SANTANDER stops paying for Ant and Dec and puts their staff on a basic customer service course ...or even just explains people are all individuals and your customers are exactly that ..your customers . Sometimes it's possible to think outside the box and put people at the heart of what you do as an organisation..treat people as if they are valued and welcomed that they as customers are important to you..not just a tick or cross in a box.
Very unprofessional lady working there We are 2021 I was aspects qualified person I was been there for a proff of I'd I suppose to bring in bank I was showing the ref number that they could find me very fast information that they need to know way I'm there but nothing.. The 3 lady's that are working there watching just my phone and didn't get solve any problems Please SANTANDER MAKE SURE THAT YOU ASSUME PEOPLE THAT ALMOST ARE HAVING A GOOD SKILLS NOT RECOMMENDED AT ALL BEST BANKING POSSIBLE LOYDS BANKING
They're are great staff have good job They are amazing protect And too they are really lovely staff is wow
I think this one has closed now, but there is another next door yeah right next door and another around the corner about 100 yards away eh?!. Prefer the remote branches, ones in the major towns are a bit impersonal and unfriendly.
Cant get in contact with you about something but its ol I just walk in tomorrow.
Bank excellent service.
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