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Ruben's Coffee Shop

  1. Heswall
  2. Heswall Coffee & Tea Shops
  3. Heswall Sandwiches

Reviews, get directions and contact details for Ruben's Coffee Shop

Ruben's Coffee Shop
Address: 202 Telegraph Road , Heswall CH60 0AJ, XMS, GB
Phone: 0151 348 4889
State: XMS
City: Heswall
Zip Code: CH60 0AJ

opening times

Monday: 07:30-19:00
Tuesday: 07:30-19:00
Wednesday: 07:30-19:00
Thursday: 07:30-19:00
Friday: 07:30-19:00
Saturday: 07:30-18:00
Sunday: 09:00-18:00

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Reviews
Trying to enjoy a quiet coffee with staff talking loudly to each other and singing badly to 80s music…. Don’t call us. We’ll never call you. At £6.60 for 2 coffees, “I’ve got to let you know” “Word up!” , Came back on Fri 22 March. Just the same. Loud staff singing. Also got told loudly not to sit on settee and chairs at back as the section is closed. No sign displayed. No apology, no niceties. That was me told with everyone looking. Nice place, shame about the rude, loud staff. No attempt to say goodbye despite every opportunity to do so.
Meant to be dog friendly but has a list of rules so probably better for everyone if it is not dog friendly! Toasted sandwich was horrible meant to be cheese and tomato was more like cheese and tomato puree! Over priced for what it is Would not visit again!
Bit of a chameleon this place. Heswall When the staff includes the mother of the manager service is miserable. On a freezing day the doors were wide open As i did not want to catch cold i closed them. This woman told me in no uncertain and very rude terms they must be open. Used covid as a poor excuse which was nonsense. She and her son, the manager? are not customer friendly at all. The other staff members are just great and can't be faulted. The drinks are fine but the non cake food is lacking and overpriced for the quality. The cake selection is good but well overpriced. With decent management from the top this place could increase profits greatly and give a much better customer experience. Having newspapers was a great customer draw but they no longer do it. Cost cutting in the wrong area. The location of this cafe is perfect. The owners need to get a grip. Should be full at 3pm on a friday
Service is terrible. They don’t acknowledge you. Take too long to bring your order. The coffee was terrible. Avoid.Food: 1/5
Always able to find a table for our occasional morning coffees here, as the layout is spacious - unlike the West Kirby branch, which is cramped and noisy, and which we've often had to walk out of due to lack of a free table. Great coffee, and staff always offer to heat up our Danish pastries. Dog-friendly, too, which is a bonus.
Really excellent coffee. Flat white medium 4 shots was excellent. The babycino was made with care and attention i.e. not too hot or cold with some chocolate which my daughter really loved in the park. Great start to a Sunday
Morning coffee at reubens. Nice relaxed atmosphere. Liam and team are quick on service. Coffee always good. ...Food: 5/5
Great coffee and nice cake. Areas to sit out front and back too. Plenty of space.
Lacking in customer service this place, was served by a rude woman laughing with her mate an made an average coffeeFood: 3/5
Very clean, food excellent and the best milk shake I've ever had. Good value for money.Food: 5/5
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