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Reviews, get directions and contact details for Rotherham Leisure Complex

Rotherham Leisure Complex

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A fantastic community leisure centre located in central Rotherham for people of all ages and abilities offering gym memberships and pay & play options. Facilities include Fitness Gym, Workout Class Studio, Main Pool, Activity Pool and Flume, Sports Hall, Squash Courts, Climbing Wall and Meeting Room. Visit our website for more information.

This page is designed to provide information and an online community. Although we will endeavour to answer questions as quickly as possible, if your enquiry is time sensitive please contact the centre directly on or visit our website for more information on activities, times and prices.

These are the Centre’s Opening Times, for details on individual activities or facilities please visit our website or click below for our timetables.
http://www.dcleisurecentres.co.uk/centres/rotherham-leisure-complex/timetables

The car park is next to the centre and is pay and display. £1 per hour.

Address: Effingham Street , Rotherham S65 1BL, XSY, GB
Phone: 01709 722555
ku.oc.xelpmocerusielmahrehtor@seiriuqne
State: XSY
City: Rotherham
Zip Code: S65 1BL


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Reviews
We had good customer care from staff but Emily was a star, she was so helpful. We enjoyed our swim, the place was smart and we had fun.
Part of an email of complaint sent to the complex because as you can see from images attached , hygiene levels like this with literal faeces on walls and ceiling is unacceptable. I hope we can see changes. 1. **Reception Area First Impressions**: My interactions at the reception have often been less welcoming than expected. The demeanor of the staff there doesn't quite convey the warmth or enthusiasm one looks forward to when entering a leisure facility. This has somewhat diminished the initial excitement of our visits. 2. **Hygiene and Cleanliness Concerns**: I am particularly troubled by the cleanliness standards in the changing areas. It's disheartening to report that there has been a noticeable lack of hygiene, evidenced by unsanitary conditions on the ceiling that have persisted over my visits. For your reference, I've attached photographs documenting this issue. Ensuring a clean and hygienic environment is crucial for customer satisfaction and health standards. 3. **Swimming Pool Temperature Fluctuations**: While I can personally tolerate variations in the pool temperature, I am concerned about its suitability for children, including my 2-year-old daughter who finds the water uncomfortably cold. Maintaining a consistent and appropriate temperature is essential for a pleasant and safe swimming experience, especially for young swimmers. I cherish the moments spent at your facility for leisure and bonding with my daughter. It's a highlight of our week, underscoring the importance of a positive, clean, and welcoming environment. I believe addressing these areas could significantly enhance the experience for all patrons, reinforcing the value and enjoyment of your services. Could you please share your plans or initiatives to address these concerns? I am eager to continue patronizing your centre and look forward to seeing improvements that will make our visits more enjoyable and fulfilling. Thank you for considering my feedback. I am hopeful for a constructive response and am available for any further discussion should you require more details. Update - stopped going and taking my daughter elsewhere as not worth risking . Appalled by the fact issue was never rectified despite getting a response to say issues were forwarded on. Clearly don’t care. Don’t bother going despite price. You get what you pay for I guess.
Am doing aqua fit here to help loose weight, bit heavy going at times, but you can stop n rest when needed, I'm 28 stone and it's 1 of best exercise classes I've done, I've booked several more classes. Would recommend
It took literally 15 minutes just to get inside with one person infront of us doing a sign-up contact first with 2 staff members on the desk. It could be lovely but it seems understaffed, dirty and unloved. I only came to the sauna and steam room while passing for work and the glass doors looked like the hadn't been cleaned for years, the floor was very slippy and dangerous. needs a handyman asap.
I took my parents and my 1year old daughter to Rotherham leisure centre yesterday for the 12.30pm family swim and I'm not usually one for complaining but I feel that this needs to be addressed by someone more senior although judging by the pervious reviews nothing has changed, to start with the changing rooms still have feces on the the ceiling in the family changing facilities as I read in a review from 2 months ago! And that's when you can get in a family cubical because they only have 3. The reception check in process is very slow you need to go at least 15 minutes before the session starts because they only have 1 person on reception and you end up missing the first 10 minutes of the 1hr session although they have a touch check In screen but only for use if you are attending Auqua fit why they don't open that for faster checking if you've booked online I don't know so once we eventually get into the family pool they close half of it off for swimming lessons which is absolutely fine the other half is plenty big enough for younger kids but then comes in roughly 15 kids around 10 to 12 year old from a summer school that filled the other half of the pool meaning all the younger babies and children were shoved into a small corner of the pool unable to enjoy the session because the older kids were splashing them and also made my daughter very upset and when speaking to other parents they felt the same. The staff on shift at this session didn't even bother to say anything. This is no fault of the older kids but they were too big to be in the smaller kids pool and something that should have been thought about prior to opening the pool to the public this was supposed to be a "family session" but unfortunately we were unable to enjoy it and was a total waste of money.
I put out 5 stars because it is nice nice service . I have been using the pool every day for a week . The pool is o.k. The staff are cool . The only thing that can be improved is you need to take care of the floor in the changing room more often . so that my opinion is on 5 gives you my confidence ..
Great place with plenty of activities. Gym is a little on small side but well maintained and clean.
Very unclean, a strong smell of urine in the family changing areas, I really enjoy a sauna or steam room after gym, which I explained whilst signing up , however it seems whenever I go, I get told the sauna steam room is closed, every other gym I have been a member of has kept the steam room /sauna open whilst classes are on so it seems pathetic to me to close them whilst there is a class on and feels like a waste of a journey. I’d say the only positive is the gym doesn’t seem too busy.
The gym facilities are small but clean and sufficient. The pool can become very cramped due to only a small amount of time being open to the public. The steam room and sauna is great. The reason for the low score is how hard it is to cancell membership. I spent around 1 month trying to call to cancel my membership over the phone as I was unable to come into the Gym for personal reasons. I called in excess of 20 times, but nobody ever answered. I also left a number voicemails with my contact details, but never received a call back. Still to this day I have not had any contact with the Gym. With help from a friend, I managed to apply to cancel my gym membership online, only to be told that I have to pay another month. I have not set foot in the gym for over 9 months. I realize that is my fault and I do no begrudge paying my fees for that period. But now to take another month from me after ignoring me for a month seems tight.
Retired or unemployed ?, why not try walking football, played Monday morning 11.00 till 12.00 in ten minute intervals, then a 2 minute break. £3 a week and for the first two matches it's FREE so no cost if you wish to give it a try. It's an informal kick about generally 4,5 or 6 a side dependent upon numbers that turn up, you play at your own pace and as long as you can kick a ball you'll be fine and a great way for a bit of exercise. Interested, then call down and have a look. IMPORTANT UPDATE, , we are now playing at the Rotherham football centre RFC on Astro turf in the old Asda opposite Backer Electric on the Eastwood trading estate just off Fitzwilliam road permanently, same playing times.
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