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Reviews, get directions and contact details for Rose & Crown

Rose & Crown
Address: 20 Bondgate, Otley LS21 1AD, UK
Phone: 01943 461278
State: West Yorkshire
City: Otley
Zip Code: LS21 1AD

opening times

Monday: 12:00 – 11:30 PM
Tuesday: 12:00 – 11:30 PM
Wednesday: 12:00 – 11:30 PM
Thursday: 12:00 – 11:30 PM
Friday: 12:00 – 11:30 PM
Saturday: 12:00 – 11:30 PM
Sunday: 12:00 – 11:30 PM


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Reviews
Disgusting service, avoid. 1 star is a star too much but there was no option for zero. On Sunday 25th March we went for Sunday dinner (or tried) and waited at the bar to ask about a table. The women behind the bar was busy serving another customer. Once she had finished she then kept her back to us whilst doing something else behind the bar. Another member of staff then came behind the bar, chatted with the women and with his back to us poured drinks for other customers. She then proceeded to leave the bar, walking directly passed us. At no point were we acknowledged by either member of staff even though we had been stood there for at least 10 minutes. No apologies for the wait, a hello, confirmation she'd be back to serve us shortly, diddly squat. I have never been ignored in this manner before, so disrespectful. Quite clearly the staff here have no training in the hospitality service and absolutely no interpersonal skills with human beings whatsoever. We have never been to this pub before and most certainly never will again. We didn't stay to sample the food but if the food is on par with the service then I think we had a lucky escape.
7 years ago (04-04-2018)
Lovely food. Good beer. Great value. Can't fault it.
7 years ago (15-03-2018)
This is the best place in Otley to eat, socialise, have a drink and be happy. 😊
7 years ago (18-04-2018)
Great hosts Ian and sue fantastic food we go regularly
7 years ago (28-03-2018)
Great food big portions. Good beer on offer. Very reasonable, absolutely huge deserts.
8 years ago (21-11-2017)
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