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Reviews, get directions and contact details for Ropewalk Dental Care

About

What we do, tips and advice on all things dental

Address: 9 The Ropewalk, Southwell NG25 0AL, UK
Phone: 01636 815436
moc.oohay@latnedklawepor
State: Nottinghamshire
City: Southwell
Zip Code: NG25 0AL

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


related searches: NHS dentist Southwell, Southwell dental care, Ropewalks dentist Liverpool, Minster Dental Centre, NHS dentist near Me
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Reviews
Amazing visit! Always have a good experience. I have attended this clinic for over 10 years and don’t have a bad word to say about them. Each time I go I receive great feedback, both positive and negative, so that I can make my teeth the best that they can be. I have remained a great relationship with the staff over this time with each one being helpful on a consistent basis whether that be in understanding a procedure or rescheduling an appointment. I would recommend and have always recommended this clinic as an outstanding place to go to!
Me and my husband came down from Scotland and my husband needed some urgent and unexpected treatment. The staff bent over backwards to give him the treatment he needed in the very same day, recognising we were 6 hour journey from home. Richard the dentist was so reassuring, kind, and put us totally at ease. My husband says the treatment was really gentle And he had no pain even after the anaesthetic wore off. I cannot thank this team highly enough for the all round care we were given. Thank you to all at the Ropewalk.
Attended Ropewalk dental Care for the first time a while ago and was treated exceptionally well. All the staff were friendly and the procedure was leagues better in quality than my previous dentist. Would highly recommend to anyone!
Awful. Unhelpful. Arrogant reception staff named Sarah, they don't return calls when agreed, and they don't reply to emails. I was told I needed an extraction, but the procedure could not be done at this practice, so I was referred to another dentist and was told I would have the extraction within 2 weeks. When I called back after 2 weeks, I was told my referral was rejected due to an incorrect x-ray. No one from the dental practice deemed it necessary to inform me or call me in for another x-ray. I asked where the referral was sent so I could chase it myself. I was told by Sarah the receptionist that they have no idea where the referral was sent. So there was no way of chasing this, and I had to wait another 2 weeks make another payment to be seen again. So, I was left without a date for my extraction and had no way of chasing this. I rang 111 again and explained the situation. The 111 operative seemed confused as to why they couldn't tell me where the referral was sent and called the dental practice to get further information. I was on hold for less than 30 seconds and was told where my referral was sent. Why couldn't the receptionist explain this to me ‍.  Appalling customer service. Please avoid
I,ve been to 4 dentists in the last 2 weeks,3 extractions and this was the best , really thorough. I just wish I was there permanent as I came from 111
I have been a patient of Ropewalk for several years and have always felt comfortable during my visits. The staff are extremely friendly and helpful and the dentists approachable. I have also recently started taking my daughters there for their first check ups. The dentist was very helpful and did everything he could to make my daughters feel comfortable and enjoy their visits to the dentist as much as children can feel at ease in this environment.
Attended as an emergency via NHS 111. Initial consultation was brilliant, however, developed an unexpected allergy to the antibiotics. Advised by 111 to ring up and obtain a differant prescription.. spoke to receptionist who was extremely rude and abrupt. Rang 111 to see what I needed to do next, she said she would ring on my behalf. She also reported rudeness and abruptness from both the receptionist and the dentist himself. Not exactly continuity of care is it! To say I was thinking of joining the practice as a private patient on Friday, this is something I will definately not do now.
Great dentist, really nice & helpful staff as well.
Richard was excellent - very consise and clearly explained the treatment and what my options were. Reception team were also very friendly. Would return!
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