Richmond House Dental Practice

If their customer service is anything to go by then steer clear of this dental surgery. We're new to the area and were looking for an NHS dentist for our family who have no ongoing dental issues, just want a check up every 6 months. Both times our appointments have been cancelled by the surgery, the last time at less than 24 hours notice with the excuse being that the dentist was sick. No consideration given to the fact that time had been taken from work to attend or any alternative appointment offered. If we had cancelled 2 appointments then I'm sure fees would have been incurred. Maybe a lucky escape...........
1 9 years ago (28-10-2015)

This dentist say they accept NHS patients but they actually don't! They make appointments and then cancel them a few days before. This has happened five times! Not acceptable service.
1 9 years ago (19-12-2015)