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Richardsons Furniture

  1. Derbyshire
  2. Derbyshire Furniture Shops

Reviews, get directions and contact details for Richardsons Furniture

Richardsons Furniture

About

We are a well established company that has been offering the best quality furniture to people in the Midlands since 1876.

Address: Grove Street Swadlincote , Derbyshire DE11 9DA, DBY, GB
Phone: 01283 223600
State: DBY
City: Derbyshire
Zip Code: DE11 9DA

opening times

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-17:00

Update Info

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Reviews
My parents purchased a new sofa and two new chairs. Richard, was incredibly helpful during the purchase. Once the sofas arrived, my Mum didn't get on with her chair. She was getting aches and pains from sitting in it. I called the store and spoke with Richard and he suggested that they pop down again to see what could be done. They went down and he swapped the chair for them. To this family owned company, it is important for them to give good customer service and have their customers happy. And it shows. My Mum was so happy with the new chair and how Richard once again, looked after them. I called to thank him personally. We live in a world that loves to complain. But we rarely give good feed back where it's due. I will be purchasing my furniture from them from now on. Thank you all for a positive interaction.
It was a friendly place to visit,very helpful and I would recommend this to friends and family, the service was great and I've ordered a lovely suite and they deliver free,what more could you ask...Wendy
Went into the shop and got served by Richard. Service was top class. I purchased a wardrobe and it was delivered on time and assembled in the room at no extra charge. The 2 guys who delivered it was extremely polite and taken all rubbish away with them. I can honestly say I'd never go anywhere else
They are excellent, I ordered a cabin bed for a very small box room. Two men arrived and worked hard, they were polite, courteous and friendly. They left no mess behind, all packaging taken away. The gentleman Don in the shop is a true gentleman. The two guys that erected the bed were proper good old fashioned workmen. Thank you for being everything and more. Don’t hesitant use them, you will only be disappointed if you don’t!
Place is overloaded with furniture, too many items you cannot really see each properly nor consider the size of it. Sales staff is pushy, trying to close the deal more than to make a happy customer of you. They even use formulas like "specially for you I will make the delivery for free" well that is what you expect for items around £1000 this is not a commercial gesture this is a joke! Prices are expensive compare to the competition anyway. I rarely say it but I do not recommend this place and I do not understand the good ratings they have.
This shop was recommended to me by a number of friends. It’s a great shop with an extensive variety of good quality furniture. The staff are friendly and knowledgeable and the corner suite I bought is comfortable and well made. I have a carpet on order and I will definitely be visiting there in the future for all my furniture needs.
We have now had numerous pieces of furniture from Richardsons and we find it fantastic. Customer service is superb, products are of extremely high quality. The staff build your furniture upon delivery for you! What more could you want? We will always go back here and support our local business in Swadlincote.
My parents purchased a Celebrity Hertford 3+1 suite, delivered in Dec. They were immediately unhappy with how the back cushions lost shape and plumpness. A fairly simple problem to sort i would think, but despite visits by 3 different people from Richardsons and Celebrity all they have received is sympathy but no willingness to take any action as they do not consider this a fault. The recommended action is they should plump the cushions after each seating, which is ridiculous advice for two people in their 70’s. If you must buy from here do so with care as the after-sales customer service is appalling.
Really impressive range of furniture. We were particularly looking for small sized sofas and this shop have a great choice and have carpets and beds. 8000 square feet of showroom. If you don't want the monster sized furniture that the big chains have, this is the place to go. Very helpful.
Having moved into a flat, I needed furniture for the lounge and both bedrooms. I visited Richardson’s and was given sound advice regarding the size of the lounge suite that would fit into my flat. I also ordered a dining table and chairs, two glass cabinets and bedroom furniture. All of the items were delivered in good time and up three flights of stairs without complaint. Many friends have commented on my lovely suite and I have been happy to recommend Richardson’s to them. Without Mr Hollywood’s advice I would have ordered the completely wrong size suite which would have been a disaster! Thank you.
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