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Reynolds Fine Furniture

  1. Bognor Regis
  2. Bognor Regis Furniture Store

Reviews, get directions and contact details for Reynolds Fine Furniture

Reynolds Fine Furniture
"Welcome to Reynolds! We are the largest furniture store in Sussex.Established over 150 years ago, the Reynolds business is 30,000 sq ft spanned over 4 floors.We'r proud to supply sofas, chairs, beds, floor coverings, dining and occasional furniture from such well known names as Stressless, Ercol, Parker Knoll, Hypnos, G Plan, Mammoth, and Bontempi.Our friendly and experienced staff are on hand to advise you on your purchase. A visit to Reynolds is a must.Get in touch with us today for more information."
Address: 27-31 High St, Bognor Regis PO21 1RR, UK
Phone: 01243 871200
State: West Sussex
City: Bognor Regis
Zip Code: PO21 1RR

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews
as a returning customer we paid a few visits to decide what we required Alfredo helped us all through the process and we placed the order in my view this shop is up there with the best staff are like the products excellent.
Great furniture and quality products! Rare nowadays. So happy there is a good furniture shop in Bognor Regis! Please keep it going! Lovely and helpful staff in the shop too! The bed, furniture and mattresses we bought are all great and lasting. Reading one star reviews from some online is just upsetting, well you cannot please everyone, esp those who just like moan online for the smallest reason ever.
I had my wool carpets fitted by Sam and Jack today. To say I’m impressed is an understatement! They worked non stop all day fitting carpets in an awkward room and difficult stairs. The quality of their work deserves a 5* rating, the results are stunning. They were so pleasant, courteous and polite, I would recommend them to anyone. Reynolds kept to their schedule of work and Neil kept me informed throughout. I couldn’t ask for a smoother transaction and a better result.
The worst customer service I have ever experienced and their arrogance is mind-blowing. This is the first review I've ever made but I feel I have to warn others. we ordered our duresta sofa on the 8th May this year and we were told we could receive delivery in 12 weeks 31st July as they were built in England. it was a very very expensive purchase but we really liked the sofa, I received a call on 9th August to ask what colour piping we wanted, I was amazed, I thought it was the call to arrange the delivery, surely a question like that would have been asked by duresta when they received the order?, when i questioned the delivery date he said he didn't know but he was aware that the factory had been closed for some time, they didn't think it was worth letting me know and it was so matter of fact as though it's nothing to do with them. 17th September comes and hearing nothing I give them a call, in the usual sloping shoulders way I'm told delivery is set for some time in early December, i understand that they are beholden to the manufacturer but why can't they keep me informed. I rang the manufacturer to check when the order had been placed as I suspected they hadn't actually placed the order until the 9th August but they refused to discuss it with me so who knows. today i thought I'd give Reynolds a call as they never ring me and he said with the standard arrogance " I've already told you before that it's December but I look for you anyway " guess what, mid February. What a way to treat someone buying a prestige brand, they truly couldn't care less that we are going to have waited for nearly a year to get a sofa made in the UK, they don't seem to understand that when they sell something in their store they have some ownership of that brand but when you speak to them they repeatedly say its got nothing to do with them, if they can't supply the product then they shouldn't sell it, or at least make any potential buyers aware of the wait, its not good enough to conveniently pretend that we purchased it direct from the manufacturer, obove all nobody cares or checks up on any development's with your order even when they know you've been messed around. they still manage to send me junk emails offering me £500 off when I spend over £5000, i can barely receive an apology without it being followed up by "not our fault " Trust me you have to experience it to believe it. They can also be rude in store, your made to feel very unwelcome 20 minutes to closing time, maybe they can't stand working there either because it shows, Im starting to understand why it's always so quiet in the store even though they have quite nice things in there, Save yourself a lot of pain and shop elsewhere.
Purchased a mattress from this store. But when the mattress arrived we realised that it was not the mattress we had ordered, it was a lot firmer than the one we had originally ordered. Manager came out to have a look and said that it will get softer in a month or two. After 2 months it still was as firm as the day we had received it. Will never purchase from this shop. We now shop at John Lewis.
Purchased Nixon Range bedroom furniture. Excellent quality and superb service from sales lady to delivery men who were so helpful and polite. Highly recommend this store.
Amazing experience would love to do it again. So easy and friendly. I would recommend this furniture instead of the big brands any day!
When our table was delivered it had really bad damage , was offered a display one which had a mark on it , only offered £20 discount on £699 , spoke to the owner Mr Reynolds was offered a refund but no apology from anyone , lost our business
Excellent so far. Ordered bed and sofa's. Great product range and helpful staff.
Wonderful selection of furniture and excellent help from the salesman. Reasonable prices.
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