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Regent Garage Volkswagen

  1. Criccieth
  2. Criccieth Car Dealer
  3. Criccieth Car Repair
  4. Criccieth Store
  5. Gwynedd Car Dealer

Reviews, get directions and contact details for Regent Garage Volkswagen

Regent Garage Volkswagen
Address: Caernarvon Rd, Criccieth LL52 0AP, UK
Phone: 01766 522516
State: Gwynedd
City: Criccieth
Zip Code: LL52 0AP

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Reviews
Always first class service. I have used Regents for years without a single worry. Recommended.
9 years ago (05-03-2018)
Brilliant customer service, first one to offer us a test drive on first visit. Definitely get our custom soon.
9 years ago (18-02-2018)
Really excellent aftersales service. A lot of attention to detail.
9 years ago (03-03-2018)
So I paid £14K for a gleaming 2L VW, 13 plate Passat Est Sports, 27K on clock ex RR previous keeper, the words of the salesman were still ringing in my ears as I drove off - "We'll look after you Mr Hughes, we want to sell you more cars". It was covered by the DasWelt Auto 12 month 142 warranty checks carried out - this is how that works it seems to me - it had five tyres if they weren't too lazy to check the spare (5 checks), are tyres round and black (10 checks), do they have a hole in the middle (5 checks - cumulative and in total 20 checks) etc. etc. The salesman said it was fully serviced, the book said 'oil change' - I'm doubtful if anything had been done on it - it certainly hadn't been checked. Just a quick wash and valet and onto the forecourt - if customer finds a problem we'll fix (see below), otherwise ... Had numerous problems - pass airbag/seatbelt sensor failed - replaced OK. Found rear hatch not closing properly and letting water in & rear heated windscreen found to be faulty in Jan/Feb 17 was told I should have found the defect earlier - not covered by Das Welt Auto warranty - told at time of purchase - 'it's like buying a new car everything covered for 12 months' - not wear and tear I accept. Had to get VW UK involved, problems with fuel gauge not indicating full when diesel could be seen top of filler cap - was told to use the digital gauge!! They had the car for some 10 days trying to fix the fuel gauge problem, had a wreck of a car pro-temp - air conditioned - rear window couldn't be closed w/o a wedge, 136K miles on clock and apparently that was one of their better ones. Eventually got most problems fixed but not really the fuel gauge. Was told that as I had had problems with the car they would call me in for an inspection before the warranty ran out - the last I heard from them!! Of course I'll be buying more cars from them!!!! Once they had your money - their interest waned immediately. I wouldn't buy a used wheelbarrow from them again. Shame I have to put a single star for them - they don't deserve it.
10 years ago (08-10-2017)
Fantastic service, definately recomend a visit.
10 years ago (28-11-2017)
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