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Reviews, get directions and contact details for RBS

"Welcome to NatWest Worthing. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today."
Address: 8-9 Montague Pl, Worthing BN11 3BG, UK
State: West Sussex
City: Worthing
Zip Code: BN11 3BG


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Reviews
Given four stars for customer friendliness on my experience here when applying for a mortgage in principle. Spent time getting to know the team and working out what I was able to get which was great, but had to remove a star as their offer seemed to drop despite saving more money.. So sadly had to start again elsewhere to get what I needed... Overall great team and advisors but goal posts can change very often.
The layout of the building and the relaxed atmosphere is nice to walk into and music in background . All staff I have seen so far have been very helpful , welcoming and friendly.
This Bank is a disgrace.Their handling of winding up an estate with money invested in Nat West is shocking. 7 months after the deceased died Nat West still direct correspondence to the deceased advising what is happening to finalise her own estate. How incompetent and insensitive can you get. Be warned.
Dealt with a lady called Karen and she was extremely helpful, all issues were sorted quickly.
Who came up with the queuing system? 30-45 minute wait for non cash and cheque related enquiries. Why are there not more staff available at busy times?
Staff very helpful.assisted to pay money in via cashpoint,
Got really excellent service here. Staff member great. Sorted out some complications.
Helpful if you are in town, but not quite as welcoming as smaller branches.
Very Very helpful staff
Great customer service
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