RBS

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"Welcome to NatWest Bolton. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today."

Address: 12 Gatefold, Bolton BL2 3HN, UK

Phone: 01204 593597

Website

State: Greater Manchester

City: Bolton

Zip Code: BL2 3HN

opening times

Monday: 9:15 AM – 4:45 PM
Tuesday: 9:15 AM – 4:45 PM
Wednesday: 9:45 AM – 4:45 PM
Thursday: 9:15 AM – 4:45 PM
Friday: 9:15 AM – 4:45 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I have been in today to cash a cheque from macmillan. My husband has cancer. Malignant    I took in. Lots of I d for both of us as he  couldn't attend due to  ill health. Due to cancer.  It says on the. Cheque. That. It can be cashed with I'd  fro both of us.   We don't drive. Or go on foreign holidays         snotty.   Old spinster.   Was not. Allowing it. I  was very upset do to the diagnosis. You should not. Have to jump through hoops.       I even offered her The. Hospital diagnosis letter.  Avoid this place

I agree there always seems to be a que on the rare occasion I go in branch. There is always someone on the floor to assist in using the cash/check/ATM machines or helping you with other enquiries. I use online banking and find it so easy and convenient. I like the extra security features on the app that allow me to put in place the ones I want.

Special thank you to Michelle for helping my Mum great customer service very helpful very friendly and for your patience with the bank banking.

The staff are fantastic! Despite the lack of them, Julie helped me achieve more in 5 minutes than 20 emails, 3hrs on the phone with an Ai robot and call centre staff whose sole job is to direct you to online banking that doesn't have basic features such as generating a statement on a new account. Julie is a legend.

Absolute terrible bank 1 hour and 20 minutes to see a cashier !  20 + in the quie Olny 3 staff on and 1 was traning ! No aircon in the bank very hot  Been to natwest in farmworth This bank is run right went in there was 2 staff on got seved  no big quies like bolton town center ! ! !

Waited over 2 hours in the queue.  A young girl who asks why are you in branch for is extremely rude especially to elderly. Closed my premier account due to her & I wish her the worst for the way she treated people today.

Sorry ladies couldnt find a testimonial page on your website, hope this gets picked up as you must get commended for your excellent customer service.  Vicky and Michelle at Natwest Bolton were excellent in going out of their way and ensuring my Chaps payment went through on time.  I got asked as I entered the Natwest Bolton branch what my nature of business was and as soon as they realised I was cutting it fine with the que and length of time I would have to wait they decided amongst themselves selves that they would assist me immediately to ensure my Chaps payment would be made before the cut off time.  That is excellent and gives me faith that excellent customer service still exist.  Well done to both of you.  A satisfied customer.

They had staff outside helping us to queue properly and manage how many people went into the branch. I needed help paying in a cheque as I hadn't handled a cheque for a very long time... And help was quick and forthcoming. I've banked here for years and still love going there, albeit less often with modern ways of banking.

Slow service, if you don't have all day avoided coming here.

I was with santander for 20 years and couldn't upgrade my account, left to go to Natwest and have an amazing account and support online or phone 24hrs a day.  Highly recommend this bank

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