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Quality Diner

  1. Clacton-on-Sea
  2. Clacton-On-Sea Takeaway & Fast Food

Reviews, get directions and contact details for Quality Diner

"Quality Diner is an established takeaway shop in Clacton on Sea serving kebabs, burger's and pizza. Please refer to our menu for full list and prices. Five star hygiene rated."
Address: 47 Rosemary Road , Clacton-on-Sea CO15 1PB, ESS, GB
Phone: 01255 433722
State: ESS
City: Clacton-on-Sea
Zip Code: CO15 1PB

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Reviews
Long wait for delivery1:30 hours ordered on line , was a Saturday though. However on arrival and unwrapping the food was Luke warm, ordered a large I Ed kebab, cheesy fries and a large burger with extra cheese we were that hungry we warmed up the food in oven, than to try and ring and complain. Average overall quality poor. Best part was the fresh salad this is now the second time it has been like this so unfortunately won’t be doing a delivery service for this type of food again!
I would give this a 0. Avoid at all costs. Food turned up late and stuff was missing. I called up and was called a liar by the “manager” and the delivery driver. The driver then told them that I questioned her about the delivery which is another load of lies . I called again to say the food was cold and the “manager” said that there is no way it could be, after it being left for an hour it was cold. He was very rude on the phone and I will not be ordering again. It’s a waste of money and the service is terrible. Customer service needs to be improved big time.
I would give this 0 stars if I could. Ordered and was told that it would be 45 minutes ended up calling an hour and 20 minutes after ordering and was told that it had gone out with the driver around 20 minutes ago and we would have to just wait for our food. We made a point about the food being cold and we were told that it isn't there problem and although they said that we could call up again and the driver would collect it and it would be sent out fresh it is also getting later and had 2 children that needed to be fed before bed time. we called again after having been waiting for 2 hours altogether for our food and all we were told is that we have to wait and that they are busy. Had to cancel the order . It is ridiculous that it has spent all that time in the car it would be cold after spending so long in there. And we aren’t paying for cold food.
I would give 0 stars if I could but my problem is I ordered 2 kebabs one of the kebabs came and there was oil dripping everywhere like I wouldn't be complaining if it was abit as I know some food can be oily but this was a chicken kebab and the oil managed to seep through 2 papers that It was wrapped in and the other thing I ordered was a donner wrap the meat was just full off fat and gritty peices I didn't even eat it I wouldn't even feed my cats the meat absolutely terrible and £12.40 down the drain appalling! Never going here again
Do not order from this place there food is horrible. Ordered chilli cheese bits and only received 4 when there should if been 8 I phone up and they was saying we was lieing. I'm pretty sure there driver open the bag and eaten them . Also chicken is very dry the garlic sauce is like jelly we wasn't asking for a refund all we wanted was the other 4 chilli cheese bits that we paid for I stop using this place mouths ago due to food allway dry cold or missing.onky used it as are kebabs house was close don't even need 1 Star should be -100 starts
Unfortunately that was the last time I'll be ordering from Quality Diner. For the fifth time in a row the order was wrong. I ordered a chicken doner and received a lamb doner. When ordering I even asked for it to be checked due to the previous orders being wrong where the wrong item was sent or something was missing. When the order arrived I tried calling to sort it out but it was just ringing. I ended up swapping with my Husband who also doesn't like lamb doner. After 45 minutes of trying to get through we were told we shouldn't have eaten it and should have just waited. We gave it to the dog in the end. She'll probably throw it up.
Ordered online as I have had problems before with being sent incorrect food after ordering on the phone and then being told by the manager that I must have asked for the wrong thing! Only ordered again as we have been going here for a long time and always enjoyed the food and service before. Waited 75 minutes for our order to arrive and then one of the items was incorrect. Called the shop, I was offered a replacement but it took over an hour for a driver to come back with the new food which was also cold! Very disappointing and not even an apology from the shop when I told them.
Took over 3 hours to receive food!! When we called up after 2 hours of waiting we was told they cooked it a while ago but the delivery driver forgot to take it with him. Another hour passes we finally received food! it was cold and had been microwaved as the chips were hard and chewyI had to chuck it in the bin it was disgusting. Never ordering from here again. Waste of money.
Order from here too regularly , due too late working patterns of me and my partner, but always hot, always on time, always full of flavour and the drivers are always friendly, I ask for extra chilli peppers on the special instructions and I get them which is amazing alot of takeaways never remember couldn't recommend enough
Ordered a wrap an was lovely! Plenty of salad and sauce! Can’t fault it We will be ordering again :
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