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Prosperity Take Away

  1. Upminster
  2. Upmi̇nster Takeaway & Fast Food

Reviews, get directions and contact details for Prosperity Take Away

Address: 71 Front Lane , Upminster RM14 1XL, ESS, GB
Phone: 01708 640208
State: ESS
City: Upminster
Zip Code: RM14 1XL

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Reviews
Ordered a fair amount of food for the 4 of us and it arrived piping hot and 10 minutes early. Really tasty and well priced.
If I could give this a minus score i would .. Disgusting Food - most of which tasted like it had been sat about for ages - When complaining the owner said he didn't care - Take note of all these reviews - I'll go back to using new plentiful in Hornchurch , where the food is great and staff are friendly and appreciative of custom - avoid like
Must have changed recipes or such as the food was terrible. Sorry but had to throw it away.
Horrendous service! The delivery driver delivered it to the wrong house. Was waiting 30mins for a delivery that should've taken 2mins. Prosperity was rude when i informed them about the mistake the driver had made insisting we were lying about it. But was proven wrong, when they spoke to the driver. When we got our food after 50mins not even a good will gesture!! Been a loyal customer of 20 years but since the change of owners standards have dropped so much. Disgusting customer service and atrocious delivery service. Will not be going back there!
Went in for a take away. While I was waiting for my food, I realise food was stored under the sink not covered! Really disgusting.... No wonder people get viruses!
Disgusting chicken curry, really salty and bitter. Beef and black bean sauce tastes bitter. Sweet & sour chicken Hong Kong style got no sauce, really fry. Chips really soggy. Never use them again. They must of changed chefs
Awful telephone manner, i phoned to place a large order for collection and the man who answered the phone was so rude to me before I had even made an order that I decided to take my business elsewhere. I didn’t think he had heard me as he was not responding so when I said hello for the second time i was met with a very unprofessional and rude manner. I have seen other reviews regarding the manner and tone of someone working there and I am guessing this is him. Sadly they may not last long now as the food reviews don’t look great either.
Food was lovely, not greasy like some places you go, food was hot too. Polite guy on the phone when ordering and our order was ready pretty quickly.
A couple of weeks ago I had posted a 5* Google review as this was my favourite Chinese takeaway in the local area… this unfortunately changed tonight and I can now understand why there are so many 1* reviews for your business. To start with, we were missing an item on our order - human error and completely understand this happens - what I don’t appreciate is being called a liar and being refused a refund for an item I did not receive. 20 minutes later on the telephone to a rather unhelpful lady on the phone - being told I can’t have a refund, but also being told she will refund the entire order??? Called me a liar on the phone and refused to put me through to anyone else to help with the issue. I had also explained to her the food was cold and this is another thing I was frustrated about. Eventually; after getting no where with her on the phone I drove down to the takeaway - spoke with the front of house staff who literally told me “not our problem” about my cold food. I explained it wasn’t my fault … “it’s not our fault either” - good businesses take responsibility!! An AWFUL business, no customer service, missing items, no respect, bad management and a lost customer. Avoid!!!
When I called to make my order the girl could not get my address correct, 2 different prices and the one that she gave was not what the delivery driver wanted. They really need to sort it out.
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Prosperity Take Away map

Directions to Prosperity Take Away with public transportation

Moor Lane Cranham 40 meters
248
346
646
Rectory Gardens 270 meters
346
646
Pond Walk 400 meters
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646
Kings Gardens 430 meters
248

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