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Priory Dry Cleaners & Laundry, Worcester WR5

  1. Worcester
  2. Worcestershire Locksmith
  3. Worcestershire Laundry

Reviews, get directions and contact details for Priory Dry Cleaners & Laundry, Worcester WR5

Priory Dry Cleaners & Laundry, Worcester WR5
Address: 1 St Peter's Dr, Worcester WR5 3TA, UK
Phone: 01905 384285
State: Worcestershire
City: Worcester
Zip Code: WR5 3TA

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed

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Reviews
EXTREMELY POOR CUSTOMER CARE I recently sent for cleaning a curtain which had been badly splashed with water from a radiator leak. It was returned to me with a severely damaged lining and still dirty fabric. When I took it to their Agent I told them circumstances causing its requiring cleaning. When I complained about its condition and the damage I was told that it was caused by its having been wet! They knew this because I had told them, and also because the water stain was clearly visible. Despite being forewarned and the evidence of their own eyes, and knowing of a possible risk of damage, they continued with the process leaving me with a ruined curtain. If they had asked me if I still wanted it cleaned, it would have been my decision, but they did not! They have offered "mediation" but I was not told by whom or under what circumstances, but I would have to pay £170 - refundable if they were found to have been at fault. They have refused to compensate me for the curtain they have ruined. If all else fails I shall be taking it to the Small Claims Court.
8 years ago (09-11-2017)
Used their services multiple times without fault.
8 years ago (19-11-2017)
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