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Reviews, get directions and contact details for Prezzo

"Prezzo Italian Restaurant New Brighton offers casual, authentic Italian dining, serving delicious pizza, pasta, wine and cocktails. Tasty gluten free, vegetarian and vegan options. Kids’ menu available."
Address: Kings Parade New Brighton , Wallasey CH45, XMS, GB
State: XMS
City: Wallasey
Zip Code: CH45


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Reviews
We were at the restaurant today just for lunch. Manager greeted us and offered table. We were ready to order with in 3 minutes. But after waiting for 18 minutes someone took our drinks and food order. Drinks arrived within 4 minutes that was good. But was started came within 8 minutes after we ordered it’s was okey, but our main course arrived in 27 minutes even after finishing our started. Our daughter felt a sleep. Then finally dessert just as kids ice cream. 15 minutes. Come on. There was only 7 table with guest not much busy. Few table had issues. Wish staff could have done more better or more multitasking.
Myself & my two friends came here for dinner on a Sunday in June as it’s one of the few places that caters for my friend’s many allergies. Usually the experience is good but I have no idea what happened on this day, it’s like everything that could possibly go wrong did! We were seated quickly by who I assume is the manager she was wearing her own clothes which was great. Our drinks order was taken promptly and the drinks came within about 10 minutes, nothing to complain about. The same manager came over to take our food order, which apparently is protocol when someone has allergies, and that was that. Half an hour later we were sitting there with empty drinks as everyone else around us got there food but ours was nowhere to be seen. We called over the manager to ask where our food was and she said she would go and find out for us. She returns with a huge list of food items they had run out of, including chicken, beef and pasta! We couldn’t believe it! As it’s an ‘Italian’ restaurant, literally everything has chicken and pasta in which was, in fact, the majority of our orders. By this point it had been about 40 minutes and we were starving so we ended up changing our order to a bowl of side chips and garlic bread each. We weren’t thrilled but just wanted to eat so that was that. Another 20 minutes passes, and still no sign of our food. We called over the manager again as she was walking around the floor and she said she would go and check again, returning saying and I quote it’s just been done it will be out soon! Great. 15 minutes later and the food still hadn’t arrived. In hindsight this is the point we should have up and left. A waitress walked by us and assumed we were waiting for the bill, and was shocked when we told her we still hadn’t had any food! She went to ask the kitchens what was going on and returned apologising, saying the kitchen had lost our order somehow and hadn’t even made our food yet! We were baffled- hadn’t the manager just told us it was ready and about it come out? So had she lied about that? Finally the food arrived and it was fine, the usual standard for this place but the service was absolutely appalling! Especially considered it was a Sunday, about 5pm which isn’t considered to be peak hours and the place was half empty! We didn’t have to pay for our food but still, probably the worst experience I’ve had at a restaurant and I’ve eaten at a lot of places over the years!
The staff were really friendly, the service was really quick, the food came out in a timely manner and was well cooked and delicious. Our server was Jenn, I feel like she may have been a manager, and she was very polite friendly and helpful. I would highly recommend eating here if you are in the New Brighton area. Wheelchair accessibility: Everything is on the ground floor no steps and if the weather permits outdoor eating
I went to Prezzo with my parents for a late lunch on my birthday, and I couldn’t have asked for a better meal experience. The food was excellent, the lady who served us was friendly, amiable, kind and very professional, and even brought my pudding with a candle in! Absolutely perfect afternoon, thank you so much! Dietary restrictions: They do a really good range of Vegetarian and Gluten Free options
We stopped here for dinner at the weekend after visiting other areas on the Wirral. Although it was busy and we didn't book in advance, we were greeted and seated right away. Our party of four included two children. We ordered starters, mains and desserts for the adults, and items from the children's menu. Our drinks and food arrived quickly. Our waitress was very attentive and made sure we had everything we needed. The food was delicious, the waterfront views scenic, and we enjoyed the relaxed atmosphere - however, the noise levels rose to unbearable levels to hold a civilised conversation when the restaurant was at capacity. Perhaps some soft furnishings or other acoustic treatments could be applied? All in all, it was a lovely dining experience.
I had a nice experience at Prezzo Italian Restaurant. The pizza and fries were very good, and I really enjoyed the food. The ambience of the place is pleasant, making it a nice spot to relax. The staff were friendly and attentive, which made our visit even better. The only downside was the waiting time, which was a bit longer than expected. Overall, I think it's a good restaurant, and I would recommend it for a tasty meal! Kid-friendliness: This restaurant is also very kid-friendly. They offer a special kids' menu with a variety of tasty options that my children loved, making it perfect for families.
Lovely food but a bit pricey for what it is. Nearly £20.00 for a pizza, although very nice, but in my opinion, it is a little expensive, and nearly £7.00 for a pint is a lot when there's only one on offer on draught poretti. Staff are very attentive and work very hard, which is an excellent thing in a busy restaurant and a real credit to the business. There could be more beers on draught. Did see a member of staff though getting a box of 12 poretti beers out of the stores, which is nearly £5.00 a bottle for 330ml, which is extortion when you can get 12 for under £15 at a supermarket. This being said, the main thing, the food was tasty, and the service was excellent. The place has a lovely atmosphere with an open kitchen, so you can see your pizza, etc, being prepared, which is a lovely touch. I think some food options could be a little cheaper as they aren't that expensive to make and there should be more beers available on draught. I will say, though, that the cocktail menu is decent. I had an amaretto old fashioned and this was amazing. I would recommend it here as the food is great, but just prepare yourself for the bill as it adds up quickly. Dietary restrictions: Good range of options for diners with dietary restrictions.
Had the lunch menu of starters and main was great value the glass of rose wine was refreshing and quite strong, service was excellent and enjoyable meal with a great seaview of the marinaFood: 4/5
First visit. Great location. Parked in the Morrisons car park. After a stroll along the promenade, we decided to grab a bite. Staff were polite and friendly. With the Taste card, its 2 for 1 on all dishes, starters, mains and desserts but not sides. We ordered a lasagne, king prawn linguine, chicken, bacon avocado salad and a carbonara shared between the three of us. We also shared a large bottle of Perrier. Food tasted ok, we liked the lasagne the best. It was Friday lunch time, not too busy. Only downside is, there's no seating outside. Unisex toilets, accessible disabled toilets.
I used to really enjoy coming here, but sadly the food and cleanliness have gone downhill as of late. I think most of my party didn't enjoy their food which was very slow arriving - understandable this time, as we weren't the only large table, but it's been an issue on quiet nights too and my fusilli with Devon crab was very dry like it had been sitting out, the crab didn't taste at all fresh and it wasn't particularly tasty overall. Instead it was just extremely spicy, which I don't mind in a dish where it makes sense but here it overwhelmed everything. The toilets were a mess with soaked floors, too. The staff were lovely and as helpful as they could be but the place seemed understaffed! I think next time I'd prefer to try one of the other restaurants in that area of New Brighton. Dietary restrictions: Good range of gluten-free options, but the full allergen list when you scan the QR code is a bit confusing and doesn't mention the gluten-free options - you have to hunt around a bit to find answers if you have multiple allergies.
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