Preston Travel Centre

Reviews, get directions and contact details for Preston Travel Centre

Address: 478 Blackpool Rd, Preston PR2 1HX, UK

Phone: 01772 729476

Website

State: Lancashire

City: Preston

Zip Code: PR2 1HX

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:30 AM – 4:30 PM
Sunday: Closed

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Reviews

Excellent service. Very helpful suggesting options to attend a location wedding in the Dominican Republic in July of this year. Happy to be using them to book another location wedding in Cyprus next year!

 8 years ago (07-11-2017)

Having travelled extensively,  I am very aware of what a good travel agency and what a bad one entails. For the last half a dozen years I have been travelling long and short haul and booking through Preston travel Centre and in particular the agent Nick! Who is both very truthful, genuingly cares about booking your holiday and he is very honest about ideas where we suggest we would like to go  and often to the cost of the holiday and making it a cheaper destination.  I can honestly say from the time of booking, the price, the experiences he has advised us on - it has been beyond 5 star and i would never book with anyone else. I am off to Thailand in a few weeks again booked through Nick and have my next years already in the pipeline!
If you want a holiday, 100% I would recommend booking through Preston Travel and if Nick is available ask for him! he has made every holiday amazing for us and would never book anywhere else

 8 years ago (30-06-2017)

Preston Travel Centre have got to be the worst travel agents I have ever come across. Recently went on a hen do with 12 friends and even tho the bride wanted Benidorm, the agents convinced her this hotel in Lloret De Mar was perfect for our needs, all inclusive and only an hour transfer from Barcelona airport - brilliant!! How wrong were they?! It was in fact the best part of a 3 hour drive! After being dropped off by the side of the road (not our hotel) and our Spanish friend receiving abuse from the female coach driver for asking for directions, we made it to our hotel with the help of 2 policemen. First impressions - looks nice. Checked in and told we had to pay room tax - at no point did Preston Travel inform us of this! We made our way to our rooms and stepping out of the lift we felt like we were in a hostel! On further inspection of the rooms we discovered that they were actually double rooms with an extra bed put in to sleep 3!! This was a health and safety hazard as the balcony doors and wardrobe wouldn't open because there was no room! After all the travelling we were starving so went to see what snacks were available from the ALL INCLUSIVE bar. Frozen sandwiches that's what. We had a type 1 diabetic and a pregnant lady in our group. Not ideal is it?
We rang Preston Travel and the customer service we received from Abby was disgusting. She needs lessons in customer care, denied any responsibility and blames Jet2, even though we paid Preston Travel, was recommended by Preston Travel, not Jet2, £332 each for 4 days all inclusive - which we found wasn't available. Not to mention the name changes we did. First quoted £100 each then Preston Travel upped it to £150. Jet2's website quoted £35 per name change.
This travel agents should be avoided like the plague - disgusting customer service, they should be ashamed. If I could rate them 0 stars I would. 
Legal action pending.

 8 years ago (01-07-2017)

Wouldn't allow payment for a change of name to the holiday at the time I tried to pay - had a confirmation email stating the price but when they finally said we could pay there was an increase of £50 per person making the total admin fee £150 per person. When this was questioned even though there was an email clearly stating they would charge £100 they blamed the airline. On contact with the airline they informed us it was £70 admin fee. Preston travel clearly saw an opportunity and held the booking to ransom. 
The agents have been unsupportive of the complaints made about the hotel (3beds in twin rooms leaving doors unable to be closed) 
I also suspect "friends" have left a couple of positive reviews in order to keep the stars up seeing as there have been no others in months up until the party below started to comment.
BE VERY AWARE OF THIS TRAVEL AGENT IS THE TRUE REVIEW

 8 years ago (30-06-2017)

My friend and I booked a holiday to Benidorm through Nicky and the service was brilliant. Nicky came up with a very good package for us and was very helpful in all aspects of the booking. We couldn't of asked for any more

 8 years ago (03-07-2017)

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Preston Travel Centre

Reviews, get directions and contact details for Preston Travel Centre

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