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Reviews, get directions and contact details for Premier Inn

Premier Inn

Story

At Premier Inn Waterloo you're perfectly placed for exploring the capital - from sunrise to sunset and beyond. And with Skyscraper views from our 14th floor, the city is quite literally, at your feet.

Address: 85 York Road , Waterloo SE1 7NJ, XGL, GB
Phone: 0871 527 9412
State: XGL
City: Waterloo
Zip Code: SE1 7NJ

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
We stayed here for four nights and enjoyed ourselves. The location is perfect - within a 10 minutes walking distance of the Westminster Bridge, the Houses of Parliament and the Big Ben. Waterloo station is also within a 10 minutes walk. The cleanliness of our room was commendable. The air conditioning, comfortable beds, duvet and pillows all made for an enjoyable four night stay. If one is hellbent on nit picking, the rooms could be considered a wee bit small but are perfect. Also, the staff went out of their way to accommodate us. During the rush hour at breakfast, the staff was polite and courteous and ever smiling, which made all the difference. Fantastic experience. Highly recommended.
Great everything! Our absolute highlight was at breakfast when my daughter had a happy birthday headband on, and the lovely staff appeared with a warm chocolate brownie and whipped creamed with happy birthday written on it and sang to her without any prompt or request! Really made our stay Rooms: 5/5
A ideal location for all great sights.of London. Cosy and comfy with a good breakfast and late checkout. Our room had the smallest window which unfortunately we had to keep curtains shut for privacy and the shower kept dripping all night tried to fix. Staff lovelyRooms: 3/5
I am staying at the Premier Inn hotel at Waterloo for a visit to London with my 12 year old son. This hotel is great value for money. The room isn't big, but big enough for people who spend their days touring the city. The room itself is clean and the bed is very comfy positively surprised me. The location is also great. A few minutes walk to Big Ben and close to 2 tube stations Waterloo and Westminster. There is also an option for breakfast and dinner. We took the breakfast option. The variety in breakfast isn't very big, but if you compare it to the costs it is ok kids don't pay so I payed just 13 pounds for the both of us. I would like some salad or more vegetables at breakfast though.
Just returned from a weekend break for our little boys birthday . Just wanted to say how friendly the staff were especially the two brothers on the reception desk. All staff seemed friendly , courteous, and always had a smile for us, this along with fantastic room , great location etc we will definitely return to this hotel on our next visit to London ! Thank you for making his birthday extra special !
Premier Inn London Waterloo Westminster Bridge boasts an unbeatable location near major attractions and transport links. Guests appreciate the clean, comfortable rooms and friendly staff. Spectacular views from higher floors add to the appeal. While some find rooms compact and breakfast basic, the value for money and prime location make it a top choice for travelers seeking a convenient and budget-friendly stay in central London. Rooms: Great Nearby activities: Great Safety: Great Walkability: Great Food & drinks: Great Noteworthy details: G5
Very small rooms, which is to be expected in Europe. At the end of the day, there are two reasons to book this hotel: Price & Location. Price was super affordable and location was perfect! Unfortunately the front desk does charge you if you request to check in early even if your room is already ready. Depending on how much sooner you can check in, it may be worth it. We opted to check in early.
The Premier Inn London Waterloo Westminster Bridge hotel, located at 85 York Rd, London SE1 7NJ, offers an ideal location for both leisure and business travelers. Nestled in the vibrant South Bank area, it is just a short walk from some of London’s most iconic attractions, including the London Eye, Big Ben, and Westminster Abbey. Its central location provides excellent connectivity, with Waterloo Station nearby for convenient access across the city. The hotel boasts modern, comfortable rooms designed for a relaxing stay. Guests who book higher-floor rooms, such as the 10th floor, can enjoy breathtaking views of the London skyline. A particular highlight is the stunning sight of the London Eye, beautifully illuminated at night. Amenities include plush Hypnos beds, blackout curtains for restful sleep, a choice of pillows, and free Wi-Fi. The on-site Thyme restaurant serves delicious meals throughout the day, ensuring a convenient dining option for guests. Whether you're in London for sightseeing or business, the Premier Inn London Waterloo delivers comfort and value in an unbeatable location.
Rooms were clean and minimalist, no fridge and room air conditioner. Bed was comfortable. Our room was on 1st floor so had a little traffic noise in the morning. Halls have no air con. Front desk and dining staff were excellent and score would have been 4 but from some of the comments heard from our group and others, room cleaning service was a little lacking when there's not enough towels, face clothes and no sheets on the bed! Location was very good for quite a few sites nearby.
Impossible to get hold of the hotel reception. I lost a high value item there. Called the hotel 8 times over the next 2 days, no one ever answers the phone. I then called customer reservation team who could get hold of the branch staff but by the time the call was transferred no one answers again. This is absolutely appalling. If anyone wants to investigate, reservation number BBY5372083.
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