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Premier Inn Eastbourne Town Centre hotel

  1. Eastbourne
  2. Eastbourne Hotel

Reviews, get directions and contact details for Premier Inn Eastbourne Town Centre hotel

Premier Inn Eastbourne Town Centre hotel
Straightforward rooms with free Wi-Fi in a contemporary budget hotel offering a restaurant.
Address: Terminus Rd, Eastbourne BN21 3DF, UK
Phone: 0333 321 9323
State: East Sussex
City: Eastbourne
Zip Code: BN21 3DF

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Reviews
Night staff super friendly. Asked for room with bath that was provided and was given extra towels. Room clean. Comfy bed. Water nice and quick in the bath. Good food and prices and directly in town centre. Sunday free parking and the prices aren't too bad for the tickets. Would come again. Lovely warm rooms Compared with cheaper hotels locally.
Myself and a friend stayed here over night at the weekend. Firstly, there is not a 24 hour reception as stated, nor is there a phone in your room. The lactation is good as only a short walk from station and a hop, skip and jump to the sea. The reception area is tiny and very busy due to one person running between lots of jobs. It took 30 minutes to get checked in. The stairs leading to rooms were quite dusty and a musky smell lingered in the air. Once on the landing, things improved and the level of cleaning also improved. Our rooms were clean but not as clean cut as other premier inns, we have stayed in. The curtain rail was broken and the headboard had seen better days. However, the bed was comfy and the bathroom clean. No coffee available for breakfast “machine broken” a member of staff muttered as she glared at her phone. We also had dinner onsite. The curry was lovely but the chef gave us a frozen sticky toffee pudding as he didn’t realise it should be put in the microwave. The Russian waitress was excellent, and understood customer service but this was not the case for the Sunday morning waiting staff. I won’t be back because our room with meal plan was £160 each and we got very little for that money. Premier inns are usually very good, unfortunately more training needs to be given to some staff here.
It's your typical Premier Inn. It's not the Hilton, but it's also not some shabby hostel. It's perfectly middle of the road, with applicable rates.nnThe hotel is in a convenient location between the train station, shopping centre, and the seafront, our room was clean and spacious, the mattress was firm, the personnel friendly, and the breakfast buffet was fine for the money you spend on it although the coffee wasn't overly great .nnOur room was quite warm though. And then you can turn the airconditioning on, but obviously that's quite loud. So sleeping is either warm but quiet, or cooler but loud. And because of the airconditioning, you can't open up a window either.nnThe pillows are of the kind where 1 of them is too soft, but 2 makes things too bulky. So some firmer pillows would have been welcome, so you only need 1 without risking neck issues.nnAnd finally, is it really necessary that you need your room key card to go through practically every door in the hotel? I understand safety, but this might be overkill.
Hotel 20 minute walk from train station, beach another 10 minute walk. Hotel clean and well laid out. One of the staff very friendly and helpful. Unfortunately when I was staying there were road works outside I did receive an email informing me that this was happening from 8-6 but not that they would be until the early hours of Friday morning outside my room, wouldn't it have been better using the back rooms! Also I was disappointed with the restaurant I asked if I could have a child's meal, due to my sensitive tummy, but was told I would have to pay adults price for it. All the other Premier Inn restaurants I have eaten at have always said yes and charged the correct price
We have always had good experiences with Premier Inn and booked a room here because of the standard of the hotel chain, but this time it was really awful. The room had such an extreme musty, moldy smell that we wanted to change rooms. The receptionist just wrote down the room number, as the problem is known and they wanted to document which rooms the smell had spread to. It was not possible to change rooms due to full occupancy, and we were not given a discount. We could have canceled free of charge at 9 p.m. But without an alternative hotel, this was definitely not an option. After just one night in the room, all of our belongings smelled extremely moldy and musty. We cannot recommend this hotel in its current condition. Especially when the condition of the rooms is known and no action is taken, it is an absolute no-go for us. Guests are informed by email about the construction site in front of the hotel, but there is no mention of such a blatant mold odor problem. This is absolutely unacceptable for people with allergies or sensitivities.
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Premier Inn Eastbourne Town Centre hotel map

Directions to Premier Inn Eastbourne Town Centre hotel with public transportation

Trinity Place 20 meters
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Burlington Road 90 meters
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Bingo Hall 110 meters
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Compton Street 240 meters
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Mansion Hotel 260 meters
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