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Premier Inn Banbury Town Centre (Castle Quay) hotel

  1. Banbury
  2. Banbury Hotel

Reviews, get directions and contact details for Premier Inn Banbury Town Centre (Castle Quay) hotel

Premier Inn Banbury Town Centre (Castle Quay) hotel
Address: Castle Quay, Banbury OX16 5UN, UK
Phone: 0333 003 8101
State: Oxfordshire
City: Banbury
Zip Code: OX16 5UN

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Reviews
We have been using this hotel for breakfasts most Saturdays since opening.nGoing in last Saturday at 07:30, the usual time, we were greeted by a pleasant lady we’d not seen before who tried to tell us there were no walk ins anymore. This was extremely difficult as she spoke minimum English.nLuckily another member of staff walked past which I believe was the girl’s supervisor.nShe said because it was early we’d be ok THIS TIME.nWe walked in and there was 4 other people in the large restaurant.nNot exactly busy.nWe left 50 minutes later and there was around 8 people in.nIt’s a shame because it’s an excellent hotel with usually friendly, helpful service. But I’d not seen these members of staff before.nnWe’ll make other arrangements now as it seems we are not welcome unless we are staying.nThere’s another Premier Inn a short drive away with free parking unlike this one.nWe’ll try there next Saturday.nThey can have our £33 every week instead.
Booked on line for payment on arrival. Arrived a little earlier than 3pm and enquired if the room was ready to drop bags and continue christmas shopping without having to pop back but were told the room was ready but it would cost an extra £10. We decided to go back 45mins later at 3pm check in time.nWhen we tried to pay £59 with cash it was refused because we didn't have photo ID. I've since checked and you have to do quite a lot of reading to find that detail in their terms and conditions. Perhaps making the point more clearly visible may help.nLastly, while the room was clean we were left no towels at all. Just a bath mat !!!!!!!nI have stayed in many Premier Inns but this was definitely not one I would recommend. Shame.
Love a Premier Inn great experience great comfy bed and extra pillows quiet . Great cooked breakfast. Easy parking easy check in, parking was in South Quay car park and from 3 30pm Saturday to Sunday at 11am, less than £5.
We wanted a central location and got it just beside the canal, room and staff great apart from a problem at dinner,nWe waited 55 minutes for our starter as they had a mix up with the orders, didn't have everything as advertised in the menu.nGood choice at breakfast, if we went there again wouldn't opt for the evening dinner as the hotel is just across from plenty of restaurants.nParking was £6.70 per day at the attached car park, exit on floor B to access the hotel reception alongside the canal.
Very Good and nice location right next to the canal, boats, bars, restaurants, shops, cinemas, the works.nThe hotel is fine, Premier Plus room was nice, however the shower was broken, hot water shot out everywhere! The toilet seat was broken and wobbled around when you sat on it. And the bathroom extractor worked intermittently!
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Premier Inn Banbury Town Centre (Castle Quay) hotel map

Directions to Premier Inn Banbury Town Centre (Castle Quay) hotel with public transportation

Bolton Road 170 meters
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Bridge Street 280 meters
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Bus Station 310 meters
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Coopers Gate 340 meters
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George Street 400 meters
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