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Reviews, get directions and contact details for Port View Surgery

Port View Surgery
Address: 6 Higher Port View, Saltash PL12 4BU, UK
Phone: 01752 840115
State: Cornwall
City: Saltash
Zip Code: PL12 4BU

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:00 – 11:30 AM
Sunday: Closed


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Reviews
Very poor work ethic, attitude and empathy amongst staff generally. Sorely lacking in understanding on any mental health conditions, and receptionists have a penchant for hanging up on patients if they feel like it.
Horrific consultation with Dr Mathew. Not a single hint of sympathy for what we thought was a cancer scare. The whole consultation carried on with Dr Mathew being extremely rude and making us feel like we were completely wasting her time. To top it off she slammed the door on us as we were leaving. Later claimed it was the "breeze" which took the door on an amazingly still day. Surgery even attempted to turn the finger as a reply to our complaint. AVOID.
I had two bad experiences at Port View Surgery. The first time I asked questions about how to proceed with a certain test and a member of staff answered she "did not have any idea" and walked away. The second time I had found a lump and scheduled an appointment. Dr Mathew called me asking a few questions and said she was very busy, but "she would check it" in a rude way. In the appointment, she was stressed and rude, told me there was no lump at all and made me feel like I was wasting her time. Even though she made me feel very stupid, I said thank you and the door was slammed behind me.
I want to thank Port View Surgery for their good service, especially Dr P Webster-Harrison and Dr Sissons for promptly referring me for blood tests and Derriford Hospital for tests. I also think the reception staff who are helpful and friendly.
Brilliant surgery with great staff, that go above and beyond. Doctor Harrison is an amazing doctor and very easy to talk to!
Difficult to review a GP practise - when I joined there were a couple of issues with my prescription but they were quickly resolved. Found them to be very friendly, professional and helpful.
Amazing surgery, staff are so friendly and helpful.
Many thanks to doctor Sissons. His advice was excellent and he rapidly arranged a telephone consultation with a specialist who was also brilliant. Many thanks.
The best Surgery you can have.never had a problem with them .Dr Harrison and Dr Charlton always sort you out brilliant all staff are excellent x
They are doing all they can under great pressure,from staffing to doctors.
Comment on this business

Directions to Port View Surgery with public transportation


Fore Street Top 170 meters
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12
12A
2
2A
71
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72A
75A
Windmill Hill 280 meters
11
12
2
2A
72A
75A
Babis Farm 320 meters
2
2A
Fore Street Bottom 380 meters
11
12
12A
2
2A
71
72
72A
75A
DC07
Frobisher Drive 390 meters
2
2A

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