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Reviews, get directions and contact details for Porchester Centre

Porchester Centre
"The Porchester Centre is a fantastic place to work out, swim and to work towards your fitness goals. Here, you’ll find modern gym and swim facilities. Our large gym includes over 140 stations, including the latest cardio and resistance kit, while our two swimming pools host a range of activities, including our award-winning swimming lessons, alongside casual swim sessions and fitness sessions, too."
Address: 16 Devonshire Road Pamper Beauty Salon , London W4 2HD, XGL, GB
Phone: 07792 883591
State: XGL
City: London
Zip Code: W4 2HD

opening times

Monday: 10:00-17:00
Tuesday: 10:00-19:00
Saturday: 10:00-19:00
Sunday: 10:00-16:00


related searches: porchester spa, porchester hall, seymour leisure centre, spa bayswater, porchester pool, swimming pool near me, porchester baths, portchester hampshire
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Reviews
I was considering joining this gym until I found out that it is now operating a policy of gender segregation during the key hours of the day, where a large area of the gym is for women only, with men in the other part. I understand that this was intended to make women feel more comfortable in the gym but I cannot honestly imagine who on the Westminster council which operates the gym decided the solution to any such concern was to segregate genders, rather than educating or raising awareness or implementing new policies. It’s shocking to me as a woman that in 2024 people could think this was acceptable, and even market it as a positive development for women and equality. Really really disappointing, particularly by a council.
“This gym was very classic and interesting. It was my first time going for a massage, but the environment was very nice and friendly. I also appreciate Mr. Ali for the massage.”
A very dirty gym and center. There is dust all over the machines, on the floor, etc. Also, very rude and aggressive staff towards customers. As soon as I took a mat to start training, a staff member came and told me in a very rude and aggressive way to put the mat back when I was done. I didn't even start training!! And he stayed to watch me to see if I’ll put the mat back! It was very embarrassing and intimidating. I really do not recommend this gym
Abysmal customer service. Staff seem unable to answer a phone or any enquires you have. Overcharge you for your membership and fail to ever admit to their own mistakes. Signed up to this gym due to it offering so much for a cheap price. However shower barley work in dry changing room, layout of gym makes it difficult to do workouts, machines are often broken and left broken for weeks on end, equipment it poor quality for example spin bikes that have no screens or unable to change gear. For the price your better using alternative gyms where you will actually be treated like a human and they may remotely give you some sort of customer service.
Absolute piss take. Nobody at the reception. I have made a booking and no one is here for me to scan my card.
This gym is just a big waste of time. I have never seen so much disorganisation and incompetence from customer support, they don't even know what agreements they have with companies and they just waste your time and energy.
Very helpful and nice members of staff. Loving the gym, the large pool with spacious lanes and the spa
I had a phone conversation with the manager of the Porcester Swim Center, and I found her to be extremely rude and disrespectful. During our argument, she claimed she would put me on hold, but failed to do so. Regrettably, I overheard her speaking ill of me to other staff members, referring to me as an "idiot" and admitting to her rude behaviour. When I confronted her about what I had overheard, she became defensive and denied making those remarks. She even dared to ask what I wanted. Furthermore, when I expressed my intention to take further action, she offered to me give her name as if she had no fear of repercussions. This self-confidence gives me the impression that she feels emboldened to mistreat customers, including resorting to name-calling. Rest assured, I will be pursuing the appropriate course of action to address this unacceptable behaviour.
I have joined Porchester Centre in October last year. I have found that I actually enjoyed my time there more than anywhere else everyone active centre .The main purpose of me joining was the fact that the Centre has 2 swimming pools. One small for kids and swimming lessons and one big for adult swimming. The staff are nice and friendly, if any problems arise they deal with them in a swift manner and they are very polite and respectful. The premises are maintained in a orderly fashion and clean. Definitely would recommend
Worst swimming pool I have ever experienced. They will cancel your booking for no reason and only inform you when you arrive the swimming pool on that day.
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