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Poppy's Funerals

  1. London
  2. Greater London Funeral Home

Reviews, get directions and contact details for Poppy's Funerals

Poppy's Funerals

About

We are an award-winning, modern funeral directors, passionate about helping you get what you want and need from a funeral.

Story

We are an award-winning independent funeral director based in Tooting, South London. We provide funeral services throughout Greater London and regularly help families across the South East and beyond.

We are passionate about helping you get what you want and need from a funeral. Our friendly team will help you organise a traditional church funeral, a simple and affordable 'no-frills' cremation, a more alternative natural burial or anything else that is right for you. Regular office hours are Monday-Friday 9am-5pm, but if you require our help in an out-of-hours emergency, you can contact Poppy's 24hrs a day, 7 days a week.

Address: The Gatehouse, Lambeth Cemetery, Blackshaw Rd, London SW17 0BY, UK
Phone: 020 3589 4726
ku.oc.slarenufsyppop@seiriuqne
State: Greater London
City: London
Zip Code: SW17 0BY

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
When I found Poppy’s, I immediately felt that they had the right style and attitude for my Mum’s funeral. Much like Mum herself, Poppy’s are somewhat different and colourful, not run-of-the-mill and not at all stiff, stuffy and hand-wringing - people you could imagine being friends with. They were flexible about what we wanted and they did everything we agreed. However I was disappointed that they wouldn’t adapt their pricing to our very stripped-down requirements. Instead, they charged us the full amount as though we had had a bigger funeral rather than something very scaled-back, small and intimate. They even charged £150 to go the extra couple of miles outside the M25 to collect Mum from the hospital mortuary. And that just left a bad taste in my mouth - it’s clear to me that the whole funeral industry is based around a model of overcharging (ripe for a radical competitive overhaul, I’d say). Optimistically I had hoped Poppy’s would be different in this matter - the way that they are with their style of delivery. But they were not: although the headline price was £1950, we had to pay £3300 (unless we were happy with a boring branded estate vehicle and a cardboard coffin). This figure of £3300 would have been the same, even if we’d had a bigger service from them, rather than the basic, simple service that we wanted. It’s not about the money (I’d have been very happy to pay 3 times that amount if it was what we wanted/needed for Mum); it was the *principle*. I felt that, at a time of great sadness and stress, we were over a barrel and had no choice to negotiate a better deal. I don’t feel we got good value for money. I was especially disappointed because I had higher hopes that Poppy’s really were different when actually, in the end, despite their brighter and more relaxed approach, their business model felt like a normal undertakers with normal undertakers prices (for example, the Co-op would have been no more expensive)
8 years ago (17-01-2018)
Thank you so much for all that you did to assist me and my family since my Mum died. I felt all the way along that we were in very safe hands and you bought such a lightness of touch to such a significant time in the history of our family. My Mum would have absolutely loved the simplicity and non-fuss of her private farewell. I can't thank you enough for working with whatever we wanted and for hosting all my family in your charming premises.We were all so pleased with how we said 'goodbye' and we will not forget the warm, professional and respectful way in which we were all treated. Thank you Philippa and all at Poppy's Funerals.
7 years ago (30-01-2018)
I will always be grateful to Poppy's Funerals for making a sad occasion so gentle. They treated us with kindness and compassion, and my mother with great respect. They were even able to provide a coffin in her favourite colour, bright fucsia! The personal touch, the warmth, and the high level of professionalism... they definitely deserve five stars.
7 years ago (26-02-2018)
I cannot rate Poppy’s highly enough. A good funeral is the last thing you can do for a loved one and at such a sensitive time the added stress of picking the wrong funeral directors is something you can do without. I can honestly say that if you pick Poppy’s that is one decision you won’t regert. Poppy’s were a great help and offered amazing support, they took such good care of my darling Grandad. The funeral was perfect, everyone was so complimentary. A friend of ours said she had never been to a funeral like it, and said it made her feel guilty that she hadn’t given her father the same sort of send off. Very sad but so lovely of her to say. People also said the order of service was the best they’d ever seen and the cars were fabulous, so pleased we went with the silver cars, Grandad would have loved them. They are unique just like him. It was the send off Grandad deserved and I think he would have been so pleased. Not your run-of-the-mill directors but a caring and passionate company that treat you like there only customer, nothing is too much trouble. I hope that other people can have the same experience we had.
8 years ago (25-01-2018)
I cannot recommend Poppy’s Funerals highly enough; from our very first conversation, then throughout the planning and procedures, I was struck not only by the guidance that was offered but, equally important, the kind and gentle manner in which they stewarded arrangements. There was no ‘formula’ to be adhered to and they were immensely supportive and accommodating in allowing us to create our own service in a style that was true to, and reflective of, us. Their support was fully professional yet never officious; assured but not pressured; warmly personal (and personable) whilst always respectful; relaxed and accommodating yet diligent and completely dependable. The occasion was stage-managed by Rosanna on the day quite faultlessly, though un-intrusive. Nothing was too much trouble, even some months after the funeral when I had a query that Rosanna swiftly and considerately offered to handle on my behalf. I met several members of the team, all of whom showed the same approachable style and gentle humanity; just really good people, immensely natural, efficient and responsive, who made a difficult time so much easier to cope with. Everybody should know that it is possible to arrange a funeral ‘your own way’; Poppy’s Funerals are fabulous guardians and practitioners of that philosophy. My sincerest and appreciative thanks to you all.
8 years ago (13-10-2017)
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