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Reviews, get directions and contact details for Platinum Independent Estate Agents

"Established in 2001, run by the two Directors, David Burtenshaw and Craig Moreton, Platinum Estate Agents have gained the enviable reputation as the area’s leading Estate Agency. In 2003, the company built on this success with the opening of the lettings department, which continues to grow to this day. Whether buying a new home or considering selling or letting, we provide an exceptionally professional and independent service, but with that all important personal touch. Our comprehensive range of services includes Free Market Appraisals, Specialist Lettings Managament, Advice & Valuations and Bespoke Floor Plans."
Address: 400 Chester Road , Ellesmere Port CH66 3RB, CHE, GB
State: CHE
City: Ellesmere Port
Zip Code: CH66 3RB


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Reviews
We chose Platinum to sell our home. Dave was professional and friendly, he understood and respected our connection to our home which was important to us - it wasn’t just another house to sell, it was our family home. With Platinum’s assistance, we received and accepted a full asking price offer within two weeks of the house going on the market. From here, we dealt with Scott and Jon who were both completely brilliant. Selling a house isn’t something people do very often, so having knowledgeable, friendly, patient professionals at the end of a phone is so reassuring. Nothing was too much trouble for the team and we are hugely grateful to them for making a stressful process so much easier! We highly recommend Platinum
I have used Platinum for many years now, they helped me sell a couple of properties in the past, and now they look after a property that I rent out. Jon Stanley has recently sorted a new tenant for my property , he was so professional and quickly responded to all of my queries , and sorting out the checks promptly. I have used Platinum for 10 years now for my rental and whenever my property has any issues I find the contractors they use act really promptly and always quote with reasonable prices when they carry out any jobs. I wouldn't use anyone else to manage my property. Big thanks to Platinum and keep up the fabulous work.
We have just closed on our first house and Scott was the estate agent for it. He was very helpful throughout the whole process, answering all my questions, letting us view the house numerous times and chased the solicitors for us. Fantastic customer service, friendly and great communication!
We have just finished a 6 months rental with Platinum and we would highly recommend them. We dealt with Jon Stanley in the main and he was superb both at the beginning of the rental with the checks and financial aspects but also during the rental term. When a couple of things cropped up Jon dealt with them quickly and professionally. Absolutely no complaints whatsoever.
I’ve used Platinum multiple times and always receive a fantastic service. David and Craig are always very professional and user friendly. John is also excellent at his job and is a real asset to the team. Faultless service at a very competitive price! 10/10
Would like to thank David, Scott & the team for their help and support with the sale of our house and purchase of our new home. They kept us up to date every step of the way and nothing was too much trouble. Would especially like to thank Scott as he was our main contact and was an absolute credit to the company. Thanks guys.
Brilliant service from the start of our selling process right through to it completing Scott was really helpful reassuring nothing was ever too much trouble during the whole process he kept us updated was extremely efficient an he gave us a really positive experience selling our home . He was always on the end of the phone when we needed him . We wouldn't go anywhere else and will Definately recommend platinum a Scott to any of our friends moving home. We will actually miss our chats an contact now we've sold our home x Very happy client Xx Tina and Mike warmer 7 lancers croft
Dave was really helpful for the purchase of our house. I regret not using them for our sale the difference between professionalism and helpfulness was vast. I honestly couldn't have asked for better communication. I wouldn't hesitate to use platinum again and would recommend using their services to everyone.
We have been working with the lettings side of Platinum for a very long time. We can honestly say that our agent, Jon Stanley, is the most professional, knowledgeable and helpful individual we have ever dealt with in the industry. Nothing is too much for Jon to handle, he gets any request done quickly, provides whatever information or actions that are requested and follows up which is very rare in the business! Thank you Jon for all of your assistance!
I received a notification from Rightmove on Thursday about a two-bedroom duplex apartment available on Chester Road, Little Sutton, Ellesmere Port. I immediately sent an email and called the helpline. I spoke with a lady who confirmed that the apartment was still available. She mentioned they were in the process of collating inquiries and yet to receive directives to proceed with viewings. She assured me she would get back to me regarding the viewing. She took down my name and phone number. On Friday, I followed up with another email, but I received no response. I then decided to visit their office in person on Saturday, only to be told that four people had already been taken to view the house yesterdaywhich was on Friday. Despite my requests, the staff member who attended to me didn't even take down my contact information for future lettings. This experience was disappointing, especially since I had heard similar complaints about a lack of transparency. It seems the listing on Rightmove was just for formality, as they already had specific people in mind for the property. I wish you all the best.
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