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Planet Pizza

  1. Byker
  2. Byker Pizza

Reviews, get directions and contact details for Planet Pizza

Address: 231 Wellbeck Rd , Byker NE6 2HX, XTW, GB
State: XTW
City: Byker
Zip Code: NE6 2HX

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related searches: Planet Pizza menu, Pizza near me, Domino's, Just Eat
Reviews
Ordered from here tonight I rang to get cheese added my garlic bread for the kids and the customer service was absolutely brilliant the man who I spoke to was absolutely brilliant and they done it free of charge. Absolutely top class
The kebab was freezing cold and slightly green coloured also I ordered a chicken kieve pizza and i got just plain chicken pizza So I did what everyone els would rang up to tell them and the manager siad to me on the phone nothing they could do coz there mopping up sho and closing then hung up on me witch I live local and there is no way they close at 10pm on sunday very rude staff and horrible food definitely wouldnt recommend this to anyone
I bought 2 pieces there on Saturday night, I was very well attended by a Mr. from Egypt, and the pizzas were very good with plenty of toppings.
Great pizzas at very reasonable prices and the owner knows everyone & has a little banter with all of them Food: 5/5
Fully recommended these guys. Huge portion sizes for the price you pay and are always friendly! Order all the time from here
I am here to review this gross travesty of a fast food place. I ordered a relatively costly meal, but i could understand why. It was a large meal for me and my freinds, and i was skeptical of the prices due to how low they were. For example, less then 6 quid for a 10 inch pizza. I let that slide, and ordered 2 between us all. There was 4 of us, we were agreeing on half each. I decided to get some sides, which was the mozerella sticks, and the garlic bread supreme. Two lots of them, so, so far everything had came to around 24 quid. The final part was the cheesecake, which brought it to 27 quid. The wait for the food was ridiculous. About an hour, although we lived in relative proximity to the restaurant, we did not get our food until atleast an hour later. When it came to the door, to my disbelief i had found only one pizza had came. This was some sort of sick joke as anchocies were all over the pizza, despite us asking for two chicken and mushrooms. I went to the place, and asked for the owner. The worker seemed afraid, which i would soon learn wasn't in bad taste, as the owner had quite a temper as he came out. He began screaming at me, saying i was a filthy b*strd for ordering those 'disgusting toppings' and at one point, began to wave a kebab knife around, in an attempt to scare me. I was ready to call the police, however a worker said the manager had already been in legal trouble before, and did not want to lose his job over a vicous outburst from the manager. A few days later, i had recieved a refund, however i was not looking for a refund, i wanted to get some food on a friday night pub crawl for my freinds before we went out, but that had not happened. Please carefully consider buying from this place, and take caution when dealing with the manager.
Absolutely the best kebab I’ve ever had! Amazing customer service and always quick when delivering.
Ordered food from Planet Pizza, they said my order back to me 3 TIMES, to make sure that it was correct. I confirmed that it was right. When my food got here it was the wrong order, that worked out cheaper then what the order would of been, but still charged me the full price of what my order should of been. I rang them up to inform them that it was wrong, and I got no were with them all I kept getting was " Yes Yes your order is out for delivery" even though I informed them that I had the order and it was WRONG and COLD. They said that they will send my correct order out. They delivered it but THEY MAKE YOU PAY FOR THEM TO FIX THERE MISTAKE. I told them I didn't want it if I had to pay for something they got wrong. So if you want COLD food and the the WRONG ORDER order here and pray you don't get ill.
Ordered via Uber Eats and decided to branch away from our usual local pizza place and try somewhere new. Received a voicemail about 10 minutes after our order was due to have been delivered - lots of shouting and swearing at the beginning of the message before they announced who they were and said they needed me to call back urgently. Tone of voicemail wasn’t pleasant. Called the restaurant and a barrel of abuse ensued - challenging us as to why we had not left an address on the delivery we had and shouting at us. I don’t think this place has ever heard of some common decency and phone manners, never mind customer service. We advised that on our end, the Uber App was showing our address and it must be a fault with the app on their end. This was repeated several times before the person on the end of the phone accepted this and then hung up. The food arrived about 30 minutes after the phone call. It can only be described as mediocre. Chips were undercooked - The cheesy chips were nicer than the spicy chips, I think the cheese hid the undercooked soggy taste to them better. The pizzas we ordered were okay. A little darker than most other takeaways, plenty of toppings or maybe fillings is the right word as we ordered Calzones. The food could have been 5* it wasn’t and I still wouldn’t order from here ever again. The attitude on the phone was just absolutely disgusting - if I dared speak to anyone like that in my own job I would be fired on the spot! Thankfully, the delivery driver was lovely. We showed him our Uber App and he accepted it was clearly an issue with Uber and was apologetic which is how the initial phone call should’ve gone.
Avoid like the plague. Ordered off uber eats and wanted to support small so opted for planet pizza as they looked pretty good and had a nice variety. My partner had been at work in a school all day and was exhausted so we decided to order instead of cook. Bad idea, fried bread has more taste than the pizzas did. We ordered at 5:55pm and delivery was expected at 6:40-7:00pm. Thats the standard wait from uber eats so was not too concerned. The order did not arrive til 8:00pm. We called the restaurant at 7:20pm to try locate the food and they said it was out for delivery. That means the food was out of the oven over 40minutes when we received it and from a food hygeine point of view, this is a nightmare. We received the food and it was just warm so had to heat it up in the oven. The spicy chips were stale and literally just had some form of curry paste on and the two pizzas had absolutely no taste. I only got through a quarter before I stopped because my glass of water had more taste that the food did. My partner managed one more slice than I did. We ordered a tikka pizza and a london pizza with extra chicken, garlic and sweetcorn the extras charged at £1 each making the 10" pizza £9. An absolute rip off. Wish we had just gone with our usual a bit closer to us. Save your money and have some toast, tastes pretty much the same and thats an insult to toast. We had to go through a considerable amount of Sweet Chilli Sauce to eat even a small porportion of it. I'm almost tempted to contact the Food Safety department at Newcastle council as would not be surprised if I wake up tomorrow with food poisoning from the one bite I took to assess if it was cold.
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