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Pizza Hut

  1. Staines
  2. Staines Pizza
  3. Staines Italian

Reviews, get directions and contact details for Pizza Hut

"We're open as usual during Easer weekend! Did you know we offer Pizza Hut Delivery collection and Pizza Hut Delivery in Staines-Upon-Thames? We have a variety of pizza crusts including Pan crust, Classic crust, and the best-stuffed crust in the world, available right on your doorstep in Staines-Upon-Thames. Don't forget to sign up to our Hut Rewards loyalty program, where every order gets you one step closer to a free pizza."
Address: 152-154 High Street , Staines TW18 4AH, SRY, GB
Phone: 01784 449977
State: SRY
City: Staines
Zip Code: TW18 4AH

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Reviews
I placed an order online which was delivered more than 30 minutes late. Not in 30 minutes, but 30+ minutes later than the latest delivery time. I called the store 4 times and the staff was very rude to me. They kept saying the driver will be with you in 2 minutes, they hung up on me once. It was only when I talked to the manager than he informed me there was an accident on the road and so order will be late, 25 minutes later. Very rude staff, extremely poor customer service.
The absolute worst customer service I've ever experienced in my life. I've been to many pizza hut branches, the guy on the phone here was rude, told me that pizza hut have no deals when Ashford told me they do. Tried to charge me £20 per pizza and delivery on top... he was trying to hurry me up on the phone and said "do you want it or not?" Worst branch ever...
I had ordered pizza over the phone and delivery had taken 1hour which I understand for a Saturday. But the Pizza was cold and side orders looked as if its been dropped, hard and over cooked brown, I phoned the branch again and was asked to phone back tomorrow to talk to the Branch manger BJay. Disappointing service and product at the same time. I did read the reviews and thought I would give it ago and They are all true as I too experiences putting the phone down and shouted at and call back tomorrow.... we are paying customers and for a quality pizza. I would not recommend this Pizza delivery.
This place is a joke… You can have a choice between a flatbread or medium pizza, the flatbread is literally half the size of a medium pizza and turned up burnt… they said this is normal and the staff member could not care less then put the phone down on me mid conversation. They are well aware of the fact it’s an insufficient product and are clearly quite happy to con people. I’m in awe of how terribly run this Pizza Hut branch is…
THEY DONT UPDATE THEIR TIMINGS. Walked in and said they closed at 9pm. When we tried calling no one picked up, is it so hard to update your Google timings??? Very disrespectful we had been travelling for a long time, why is it so difficult to EAT PIZZA?!
Very disappointing normally like pizza hut won't be ordering from this branch again food was delivered on time , but the pizza was chewy and under cooked the cheese didn't taste to nice. Never had a pizza hut pizza taste like that. Not ordering from that branch again. Did not taste to fresh either.
That's a second and last time when I'm in this place. First time pizza wasn't coock enough even when was not to much people in, second visit was Saturday afternoon when was loot people in, shortage of stuf is definitely a issue glasses need to be changed because after using dishwasher they look dirty, on ordering is a question of ice in a drink but even if you want it you have take it yourself from ice machine if someone explain that to you. We take table for 2 but unlikely on table was only one knife good thing this time pizza was perfect.
Despite asking for thin crust, I got deep pan pizza. They denied to provide chilli flakes and origano! Avoid this place.
Good offers but pizza was a bit plain. Not sure if it was just an off day but remembered it being a bit better before.
Used this service quite a few times. Always deliver within the time they tell you they will; the pizzas are always hot; and they are tasty pizzas with generous toppings.
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