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Reviews, get directions and contact details for Pizza Express

Pizza Express
Address: 77 High Street , Uckfield TN22 1AP, ESX, GB
Phone: 01825 763333
State: ESX
City: Uckfield
Zip Code: TN22 1AP

opening times

Monday: 11:30-23:00
Tuesday: 11:30-23:00
Wednesday: 11:30-23:00
Thursday: 11:30-23:00
Friday: 11:30-23:00
Saturday: 11:30-23:00
Sunday: 11:30-23:00


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Reviews
Honestly I had always thought of pizza express as a cheap pizza hut..... how wrong I was. The lunch me and my wife had far exceeded our expectations and will definitely try to get back. Carbonara was absolutely fantastic. Drink was a little pricey paying 6.60 for just ove a pint but in these times who can complain. Thank you to the staff who were very cheerful and very quick.
We used the online booking form to book a pizza making party for my daughter as her first party with friends since COVID restrictions ended. I went in to the restaurant during the week before the party to confirmed prices, and was told everything was fine for Sunday. When we arrived on Sunday, we were told that the party was not marked as a pizza making party, and the service could not be offered. The result of this was a birthday girl in tears, and a group of upset 5/6 year olds. The manager on the day was the same person I spoke to in-person to confirm the prices. Rather than show any kind of empathy or even apologise, he repeatedly blamed his manager as if it absolved himself of any blame in any way. We ended up staying as it was far too short notice to do anything else, and were offered a discount - but the complete lack of and humanity from the manager at the time was outright disgusting - and a terrible representation. The only reason that this is a two star review and not a one star review is our server, Sarah. She was absolutely amazing - and did everything she possibly could to try and salvage our visit. Sarah did everything I would have expected the manager to be doing - and she did it with a smile on her face the whole time. Sarah gets 5 stars! I've worked in management in the service industry, and I appreciate that it's a difficult and thankless job a lot of the time. However, to handle an issue resulting in the derailing of a child's birthday party and spending your time blaming other people is terribly bad optics, and downright appalling customer relations.
Really disappointing visit, nice waitress, but restaurant seemed to be very under staffed. Totally rude, unkept manager who swore at us at a reasonable request, despite having children at the table and walked off mumbling to himself. Dreadful customer service. Should have walked out and put our money elsewhere for someone more appreciative of our business. Felt sorry for the young waitress who was lovely having to working in such an atmosphere.
Great food, all of our needs catered for. Kids happy. We were served by Sarah who just went the extra 100 miles for us and all of her customers. Thank you Sarah!, And her team of course.
Easy going atmosphere, very accommodating with young children. The staff work incredibly hard and occasionally you have to wait at busy times, could really do with just 1 more staff member, but always enjoy ourselves none the less.
Good pizza express with nice staff!
Usually very good, but had to wait over an hour for our pizza. It seems that takeaway orders are the priority here, rather than the customers in the restaurant.
Delicious food at a reasonable price, especially if you download the app!!! Great service and lovely atmosphereFood: 5/5
This nice restaurant has left an amazing impressions! Hospitable hosts, delicious dishes, beautiful presentation,fine wine list and wonderful dessert. I recommend to everyone! I would like to come back here again and again! Each time I visit I have the impression that the restaurant is improving . Congrats !
We have eaten before in this restaurant, but now i cant tell i can see big improvements. We like to come over with the kids and family,and always enjoy your nice food. Service is getting better, food comes out quick and we feel more welcome. Keep up the good work, we really love your pizza
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