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Reviews, get directions and contact details for Pizza Express

Pizza Express
"PizzaExpress Salford pizzeria is packed with pizzazz and only the freshest and perfectly sourced ingredients will do. Every dish is made with care - and flair. Discover seasonal showstoppers like Dynamite Dough Balls on our new summer menu."
Address: G38 The Lowry Designer Outlet The Quays , Salford M50 3AG, XGM, GB
Phone: 0161 877 3585
State: XGM
City: Salford
Zip Code: M50 3AG

opening times

Monday: 11:30-23:00
Tuesday: 11:30-23:00
Wednesday: 11:30-23:00
Thursday: 11:30-23:00
Friday: 11:30-23:00
Saturday: 11:30-23:00
Sunday: 11:30-23:00


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Reviews
Since we had had a good experience in the other branch of Pizza Express, we had high expectations for this one. However, we were disappointed by the TERIBLE customer service we experienced from the moment we entered until we left the restaurant. Can you believe that you asked for dessert after your main course, and they coldly replied that it might take a long time because there were a lot of customers with big parties?
Came with a friend, ordered the chilli prawns which did not taste great at all with the dough balls. The dynamite dough balls were also not all that. Ordered a pizza on the waiter’s recommendation it’s came like warm it’s wasn’t all bad, my mate ordered a pasta dish let’s say we would’ve be coming back in a hurry. We was hungry so we ate what we had.
Toppings are quite scarce, the amount of cheese is minimal -even if you ask for the double american pepperoni, which is supposed to bring double the amount of cheese, the amount of cheese is never enough. I reckon they rely on clients who never return, otherwise this is not good enough.Food: 1/5
Cancelled our delivery order without explanation after we'd waited an hour for it. Wouldn't have been too bad if they simply didn't accept the order, or cancelled it shortly after. But no, just a 1-line text saying order cancelled. Poor service.Service: 1/5
My wife and I was over at Salford Quays to watch Gary Barlow A Different Stage at the Lowry. when we decided to dine out and choose Pizza Express we got in about 17.35 it was relatively quiet to begin with but soon started to fill up. the person looking after us was Jordan he started by asking us what drinks we would like. the service was good and we did not have to wait to long After a short time Jordan took are starter / Main you was not rushed and had enough time beween the meals.he was very knowledgeable and talked us through some of the menu as my wife is allegic to peppers and made sure this would be noted with the kitchen this gentleman was professional - Helpful and made are night out very enjoyable .The pizzas were tasty all the food is cooked from fresh and all done from the open kitchen . Will definitely go back soon . Its in a great location next to transport links and across from the theatre. Please pass on to Jordan
Avoid! very rude and incompetent staff especially Gaberiella I mentioned to her the service is bad as in ‘slow’ as it had taken 15 minutes to come to our table to get an order. Gaberiella had interpreted my comment as I had said ‘she is bad!’ She was so rude shouted at me in front of my kids and refused to serve me. My kids were shocked as they had not seen such a rude waitress. I Spoke to manager said she’ll come and take my order as Gaberiella clearly couldn’t handle the busy service, the manager sent her colleague. To top it off after waiting 50 minutes for food the pizza base was raw and my daughter’s pasta was overcooked. What a terrible experience wouldn’t come back here again!
Food was better than average but not something you'd talk about afterwards Customer service was awful A group that came in after us were served before us When I challenged the manager he got caught up in a loop of "it'll be a minute, why are you shouting at me?" Even after I apologised for shouting at him he still reverted to his loop Our server ignored us for the hour we waited for our pizza then came over 15 minutes after we were served to ask if we'd finished when my wife clearly had 2 slices left on her plate Suffice to say, we will not be coming back
We came last night and were warmly welcomed by harry and served by alina. the service was amazing and we were treated so well by the both of them. the food was amazing as always. can never fault it. amazing work guys Food: 5/5
Ate at this restaurant today. Very nice employees, good food but it was too good to be true. Upon arrival at the hotel, we look at the receipt and see that almost £30 in service charges have been charged, even though we have already given a tip. Too bad they scam you right in front of you.Food: 4/5
The food is great, the service is good and staff are friendly. It’s located in the heart of Media City, next to the cinema. There is parking available and it is easily accessed.
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