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Phone Recyclers

  1. Birmingham
  2. Birmingham Recycling & Scrap Centres

Reviews, get directions and contact details for Phone Recyclers

Phone Recyclers
Address: Aston Hall Road , Birmingham B6 7LP, BIR, GB
Phone: 0121 328 2469
State: BIR
City: Birmingham
Zip Code: B6 7LP

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related searches: mazuma mobile, mobile phones, old phone, where should i sell my phone, envirofone, sell old mobile phones, envirophone, mobile phone sale
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Reviews
Sent a few old phones in, expected to get marked down, which came as no surprise as some of the phones had seen better days. Which found out later that it was their default move anyway. Was given quote back, to which I agreed, and payment for the phones was to be transferred to my designated bank details. After 3 weeks I emailed in, took 1 week and got a reply saying payment should be processed soon. Another weeks pass, sent them more emails and tried to call their contact number which nobody ever answers and was never heard from again, payment still not processed and customer service extremely poor.
Sent iPhone 6 in over a month ago. Phone was turned around quickly and an email received to say that payment would be sent soon. As yet, despite lots of chasing, payment has still not been received. Lots of negative posts on their facebook page, however, they are frequently being removed to make them look better. I'd strongly suggest using a reputable dealer instead of these - even if the price is lower.
Agreed a price on 29 September 2016 reduced price from original on-line offer and still awaiting payment on 8 November despite my follow up emails and promises that payment is being processed. Very disappointed particularly as the first mobile I sold through this Company went without a hitch and payment was received in good time, hence I used them again. The second experience has definitely put me off recommending them and I would look for another more reliable outlet next time.
I've had nothing but problems. Like many others, I was lied to about the condition of my phone. I was offered £110 instead of £260 due to a "fault in the Retina display" - which was simply not true. Finally given £200 so I decided to accept the offer. I have not received my money after 11 days, and am not getting any responses via email, facebook nor phone calls. I am filing a claim with the small claims court. I can't believe this company is allowed to essentially take part in theft, and nothing has been done to stop them. To all those who have had their devices stolen, I suggest taking it up with the small claims court as there's not a chance in hell these people are legitimately going to give you the money.
This is the worst company ever. I should have looked on here before but as I had details of them from Martin Lewis's money saving expert which I note no longer has them in their search trusted that they would be ok. As others have said - phone was sent over 2 months ago, practically brand new but didn't want the hassle of selling it on ebay or otherwise. Offered more money than other sites so greedily went with them - to be told the phone had a fault scratched screen and a reduced payment but only after I had to chase them to acknowledge they'd received it thank god it was sent tracked. Now I have waited 3 weeks since I was told I would receive payment. 1 email to chase no response, got through today by phone and told that it would be in my account today - banks close in 10 minutes and there is still no sign of either the phone or the money. How they can get away with this I have no idea - but do yourselves a favour and avoid!
Wish I could put no stars! absolute con! sent a broken damaged faulty phone for a fixed price - first of all they said they didn't receive it...then they "suddenly had received it" as I had postage tracking that they received it! then they told me they wouldn't pay the price quoted as it was faulty!!! that was what I clicked - I would have got over £100 more if it wasn't faulty! they then said if I said no I would have to pay £15 to get it returned! I cut my losses and accepted their atrocious offer - BUT I never received the payment. I have been waiting a month now! DO NOT USE!!!
Please, please, please take my word for this and steer clear from this company! The company's business strategy is to: a advertise the highest values online for which they will buy your phone. bonce they have received your phone claim it is faulty. coffer you half the advertised value dif you do not accept negotiate until you crack and take the reduced offer due to the mither of getting the phone back etc. e take as long as possible way over 10 day policy to pay out. You MUST threaten legal action in order to receive your payment. My phone was valued at £260. I was then offered £130, £143, £175 and then finally I settled for £220. It then took 20 days to settle, over 10 hours of calling/ being on hold, broken promises and lies! They're a disgrace, steer clear!!!
So I should have believed the other reviews, but I thought I'd be alright. Well, that wasn't the case. They offered my a much better price than any other site. I sent the phone in very well wrapped up and get an email a day later saying that there were scratches all over the body and they could only offer a lower price. After several emails, they agreed to a higher price, but I've not been paid and now they won't respond to emails. Terrible. If you do want to use them, make sure you take photos of every part of your phone and with the screen on - that way at least you have evidence.
Sent two phones, they said they were faulty and offered me a lower price. There was nothing wrong with the phones. We eventually bartered and agreed a price. No money received. Phones never returned. Now the guy has conveniently 'disappeared' owing me £170.
On 29th July2016 I rec'd e-mail from this skunk of a company telling me payment would be in my bank within 10 days. I am still waiting. They devalued my phone saying it was scratched and I am at my wits end now as just don't know where to go or what to do. I have rang every day this week, and each time have been told the money would be paid into my account by 4pm. What a joke. This morning I have tried and tried to get through to Customer? services if you can call 1 person that, and the reorder message says there is no one available. I have threatened them with legal intervention and they don't seem to be bothered. The views wee ok when I first dealt with them but have just fund new reviews being the same position as myself. This company want showing up HELP.......... Had to give 1 star or couldn't post
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