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Pets at Home New Malden

  1. London

Reviews, get directions and contact details for Pets at Home New Malden

Pets at Home New Malden

About

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"Click & Collect - Our new super-fast shopping service.Step 1 - Order & pay online.Step 2 - Collect in as little as 1 hour.Step 3 - There isn't one. So you can get back to playing with your pet.At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge.How does it work?If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour."
Address: 80 Bushey Rd, London SW20 0JQ, UK
Phone: 0345 600 9365
State: Greater London
City: London
Zip Code: SW20 0JQ

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

related searches: Companion Care New Malden, Vets for pets New Malden, Vets New Malden, The Groom Room New Malden, Pets at Home near me, Pets at Home Epsom, Pets at Home Richmond, Pets at Home opening times
Reviews
Brilliant store and received so much help for a first time buyer of an indoor rabbit. Sarah gave us her full attention and answered all the questions we had. A very cute little bunny and she settling is very well and you have made us and her very happy
I have shopped for about two years at this store for fish and fish supplies. Up until today I would have given 4 stars, but sadly, today I saw SO many sick and dying fish my heart broke. The black moor goldfish: about half were visibly sick, and a good handful were gasping for air, thin, with poor scales, and hardly moving… Betas: I saw a dead Beta in the filter, and many more looking lethargic. See picture three for evidence of this. I bought two black moor fish a long time ago, and one was poorly just like the ones in this tank: I have always been so careful to treat my fish well, and I realise the sickness was not my fault! When the shop that sells them is killing them… I truly am sad to give this review as I have previously had a good experience with some knowledgable staff. Perhaps these staff left and the new staff are responsible for the neglect leading to so many fish being so severely sick. After two years of being a customer, I can say I am disgusted at what I saw in store today. I will not be returning for this reason. The only reason it’s not a 1 star- I have had good customer service over the two years. As a fish lover: please do not support a shop that kills its fish, and has such unhealthy stock. Picture three shows a dead beta in the filter
This store gave me some of the best customer service I'd ever had. I brought a nervous dog in, and one of the members of staff spent some time with him making him feel at home. They were warm and welcoming, helped me find things that I needed, and gave me some tips on how to save money through their app. I didn't know the weight of my dog to get a got fit for a harness and they took me to a scale and even got a treat for my dog to encourage them on. They helped me set up a regular delivery of fleaing and and worming treatments. I'll definitely be coming back, just for the customer service alone.
Great store with friendly helpful staff. Nice to wander round & see all the animals too. To stop myself from buying loads I usually order online but I needed cat litter before the delivery was due so I ordered for me to collect....... Great service, I notifed them that I was there from my confirmation email and my order was brought out to me & placed in the boot of my car! So easy to use!
We went to the store yesterday to buy a tank and various essentials/accessories to prepare for my daughters first small pet fish. They had a great variety of products including lots of well-known character ornaments to put into the tank. The staff in aquatics were very helpful and ensured we got everything set up correctly for the fish we planned to buy the following day. Very informative and friendly. Today we took our daughter to choose the fish. The staff member, Matt, served us and he was amazing with my 5 year old daughter. He went out of his way to choose specific fish for her so she could tell the difference between them and was so welcoming and helpful. Thank you so much for making my daughters day! Went back a week later to get more fish and two shrimp. This time served by another gentleman with brown hair. He was really helpful and amazing at his job. Very informative about every aspect of the shrimp and fish. Thank you again for your help!
Been here to get hoppers for my son.....really helpful staff. Good reptile section and staff who have been trained specifically for this specialised area. I looked pretty lost looking at shelves of bugs wondering what size to get? Is a hopper a locust?? Why didn't he get a dog or cat?? ....Walked out confident had right bits after talking to staff... the only thing they couldn't help with is why he didn't get a Cat or Dog. Ile let them off with that one
Mathew is so nice staff. He was sooo helpful and is always so humble and nice. All the staff is very nice . I got my fishes from here and mathew really helped us understand all about the care . Thank you Mathew You truly deserve the best position in this company
every time you try to buy a fish, they ask almost 10 questions and if one doesn't agree, they don't sell it because they don't want to go to the trouble of catching the fish! good size aquarium, heat, filter ok, but you have to wait more than 1 week according to them to buy! Only in this store do you have this problem! In another store they don’t make a lot question like this one!
I had never been to this store and I was surprised by the size and variety of animals and things. I went shopping for fish for my aquarium. fair price! the girls who stay with the fish explain everything: how to keep, food, water etc. you leave the store confident that you will take care of your pet safely. I recommend
We went for fish in the past and was a good experience. Recently we bought an hamster . Cassie was very helpful and friendly. She gave us different advices and you can feel her love for the animals! She called us after two days to check if all was good. Very good experience. Thank you
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Pets at Home New Malden map

Directions to Pets at Home New Malden with public transportation

Carters Bridge 90 meters
152
655
K5
Trafalgar Court 210 meters
131
N87
Raynes Park High School 260 meters
152
265
655
K5
Beverley Way Goals Sports Centre 280 meters
265
West Barnes Level Crossing 320 meters
131
K5
N87

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