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Penicuik Medical Practice

  1. Penicuik
  2. Penicuik Physiotherapist

Reviews, get directions and contact details for Penicuik Medical Practice

Address: 37 Imrie Pl, Penicuik EH26 8LF, UK
Phone: 01968 672612
State: Midlothian
City: Penicuik
Zip Code: EH26 8LF

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
The service I’ve received from Penicuik Medical practice has been brilliant. The staff are very skilled and compassionate too. I’ve never had a problem getting an appointment if I phone at 8.30am. Follow the correct procedure and they’ll call you back. Can’t speak highly enough of the practice. Feel very lucky to be a patient here. Thank you for all your support.
My husband has just spoken to a very friendly and efficient receptionist who could not have been more helpful. Thank you Penicuik Medical Practice
At last, we are back to face to face doctoring. Called at 08:30 Monday, was second in the queue and got an appointment at 09:45 same day. Doctor Reid was thorough and reassuring in his diagnosis. This personal touch has healing properties, even if purely psychological. Great job NHS and worth more investment from Government.
I have been registered with this practice since moving to Penicuik in 1989. I have never written a review before but after my treatment over the last week whilst trying to arrange an appointment I feel that I need to share my negative experience.nThe receptionists are rude and arrogant and show no compassion what so ever. I have tried calling at 8:30 on numerous occasions to either get cut off or told we are short of clinical physicians today call back tomorrow. So today I went to the surgery and was met by a young rude receptionist. I do understand that they are under a lot of pressure dealing with the public, but the way I was spoken to this morning was totally unprofessional and rude. Still no appointment for me!
Excellent Practice! Called at 8.30am and was 29th in the queue. Then asked by the automated service 'would you like to stay on the line or have a call back?' I opted for call back and was called 10 mins later and an appointment for later that day. Dr Tulloch was fantastic, hadn't met him before but what an asset to the practice.nI always get an appoointment, my repeat prescriptions are always filled and all staff are nothing but polite and helpful.
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