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Paw Prints

  1. Leeds
  2. Leeds Pet Shops

Reviews, get directions and contact details for Paw Prints

Paw Prints
"PET FOODS & ACCESSORIES, BUDGET TO DESIGNER"
Address: 12 The Headrow , Leeds LS1 6PT, XWY, GB
State: XWY
City: Leeds
Zip Code: LS1 6PT

opening times

Monday: 09:00-17:00

Update Info

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Reviews
Nice prices but dangerous toys. Purchased a gingerbread man chew toy on a rope and the plastic comes off very easily and my puppy eats it. Not even close to durable enough to be a chew toy. I’ve had to remove the gingerbread man from the rope. wish I knew how to add a picture
You can see from the reviews’ responses how rude and unreceptive to constructive criticism the staff are, so I doubt they’ll pay this any mind either. Been in multiple times and the budgies seem miserable, at least 5 of the, were cooped up in one tank which doesn’t meet the legal size requirements at all, even though they had empty cages next to it…. They also only had one type and size of perch in at least one of the tanks which can be very unhealthy for the birds - which they should know - and is again against regulations. Deserve to be reported, honestly wish I could rescue those poor birds.
I come here once nearly every week for my pup and honestly just disappointed at the opening hours of this place nearly everytime I come they never open up on time. I'm standing here at 11:35 am when they should have been open at 10?? If the hours need updating please do so or at least please tell your employees to come in at least near to on time for work. I've needed supplies desperately for my dog and I'm now having to travel to pets at home.
I went in store this morning to have a look around I hadn’t been in this store for 5 years so I thought I’d have a look - I previously didn’t find anything too bad about the animal care. I was met with a rabbit who had very little water and what was there had wood shavings in. I very kindly asked if the rabbit could be given water and was met with a cheeky tone of “yeah it’ll be done this morning.” As if the care of the animals isn’t the most important thing. Isn’t this a job that should be done before the shop opens? Why get a job in a pet shop if you don’t care for them. in addition to this, the rabbit really needed cleaning out and didn’t have a lot of hay. There was no enrichment. Just wood shavings, a small amount of hay, 3 or 4 empty food bowls and 1 with the smallest amount of water with wood shavings in with one wooden bridge. That poor bunny. Overall, poor and unsuitable conditions for rabbits as well as hamster cages and accessories which are also too small and unsafe. EDIT: as the owner has replied, I can confidently say when I was there there were NO water bottles present. Although, there probably would be now after my feedback - still Water bottles aren’t the best choice for bunnies. There was still not a lot of hay or enrichment, if anything I would say the enclosure was just under the absolute bare minimum.
Such helpful and commited staff to the animals making sure that they get their forever homes. They make sure that the animals are given as much attention and are held regularly to make them tame. My little hamster has been no problem with regards to handling because of this. The animal products are good quality and it's always fun to have a look as stock changes frequently and doesn't get boring.
Don’t understand the negative reviews of this place- especially those regarding the staff. In my experience the staff are all incredibly friendly, polite, knowledgeable and enthusiastic. Bought a harness for my dog a few months ago without knowing if it would fit him, staff member told me that if it didn’t fit, I could come back and swap it! Above and beyond customer service considering I’d have to take the packaging off etc. such a wide range of treats, toys, and bones. All very fairly priced too compared to places like pets at home.
I call into this store regularly as I work close by and I like to browse, they have a good selection for a shop of it's size and the staff are always friendly and helpful. I bought a dog harness and it is hard to guess what size is needed so I needed to exchange it the next day and this was done without any fuss and the two assistants was very helpful and searched through freshly delivered stock that had just arrived to try find my chosen colour and size and all this messing about from me was met with a smile and they was always polite and pleasant while I unfortunately had them scrambling through boxes. Sorry girls and thank you.
Me and my partner are rehoming a large dog. We came into to store to change him from a choker collar to a harness as this would be better for him. He was very stressed, and didnt want to be in the choker. However the staff and everyone else in the store at the time were so understanding and so helpful with the situation!! Will be coming back again for more. Lovely staff and environment. Great store!! Fair prices too!
Went in to grab hamster food and treats. Prices seem average for what I bought. The shop was clean, well stocked and the lady on the till was friendly. Seemed to cater for all pets, even live bugs for reptiles.
A visit to the Leeds store is always a treat for me ... oh and for Ziggy my daschund ! Always spoilt for choice. Can't believe it is same shop as that referred to in other reviews .... have never experienced anything other than friendly helpful staff. And as for the dog patisserie... as good as any I've seen in my home France for humans ! Keep it up ! Thanks !
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