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Paul Beard Cars

  1. Newent
  2. Newent Car Dealer

Reviews, get directions and contact details for Paul Beard Cars

Paul Beard Cars
Address: Cleeve Mill Ln, Newent GL18 1EP, UK
Phone: 07800 886090
State: Gloucestershire
City: Newent
Zip Code: GL18 1EP

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: 11:00 AM – 3:00 PM

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Reviews
Really helpful, very pleasant and straight talking. Extremely happy with our new van. Would recommend anyone looking for a van or car to check out Paul's vehicles. Can't remember the last time I felt happy and well looked after buying a car.
AMAZING TEAM from start to finish from Danni who took me for my test drive great with directions so I didn't get lost .Chris who delivered my pickup and explained everything to me and the man himself Paul with Danni who took me though the buying process all questions answered ,nothing was to small even with this over excited customer and got me set up in my dream vehicle. I can not fault them the warranty is best around covers loads .
Sadly my personal experience was not as cheery as most, I also had a similar experience from someone else on here. Purchased a Mercedes E300 Hybrid from them in July 2022. First part of the deal was a breeze and very good service. Problem started when I found issues with the car including an intermittent gearbox issues and rodent damaged wiring. After a very very short test drive with the garage which the fault didnt occur I was told there was nothing wrong with it - Yet I had even had passengers commenting on the bad shifts. As the faults developed within the first 30 days I was legally entitled to a full refund which was when the issues began. I was point blank refused by Paul Beard Cars to return the car. After getting the finance company involved they then hired an independent inspector to review the car, which unsurprisingly, stated that the car was indeed faulty and should be returned back to the garage for a refund the garage still fighting it all the way!!. Only once the finance company forced Paul Beard cars to take the car back did they finally come and collect it tried to tell me to drop it off to them. The whole experience left me without a car for almost a month as I wasn't allowed to drive it and caused a great deal of stress. Paul refused to take the car back even though I had a legal right to and I had already paid for my own independent inspection. Why this couldn't have been easily sorted out is beyond me. I also had concerns about the RAC vehicle check, which seemed to be more of a tick box exercise rather than actually checking the vehicle - making it pointless in my opinion. Overall in my personal opinion I would not recommend this garage. It seems like its all smiles until there is an issue and the RAC check is not worth the paper it is written on.
An incredible service, from the first email, to picking up the car. Paul was more than happy to to accommodate my list of queries including sending me a detailed walk around video, to save me having to make the journey during lockdown. I then had a series of disasters on my journey down, but Paul was very understanding, and even offered to pick me up when I'd had a blowout on the drive down. When I eventually arrived, 5 hours later than I'd promised, Paul was more than understanding, and he knew I'd want to be back on the road, so he'd got the car and the paperwork all ready for me to go. Everything was as described with the vehicle, and I have to say that it has been an absolute pleasure to deal with Paul, and I only hope we get to do business again. Thank you so much, for making buying a car during lock down easy!
Having worked in the motor trade for twenty years but now escaped and finding myself in need of a car, my wife discovered a car at Paul's dealership. We turned up unannounced and whilst Paul was out at the start we were looked after by another member of staff. This is how car dealers should be. The service was beyond first rate. A more personable family team you will struggle to find. I cannot praise Paul highly enough. He made buying a car an absolute pleasure instead of the chore you expect to find. If every used car dealer was like this people would have a very different view of the motor trade. Well done and thanks again. I will be sure to direct other people to you in need of a car
What a pleasure to buy a car delt with Paul straight talking fellow Easey purchase Bought Audi A4 nice straight car great deal Recommend this dealer Regards tim
Nice genuine family run business went to see what cars they had for sale today. They are not pushy ,extreamly friendly, nothing was too much trouble, and we ended up driving away a lovely new car. Thank you very much
The best place I've bought a car from Paul is a real nice bloke to deal with and he knows his stuff will defiantly go back when it's time to change my car
Very helpful owner and my T5.1 I brought is great so far
Great place great value for money,thanks to all the staff
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