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Papa John's

  1. Welling
  2. Welling Restaurants

Reviews, get directions and contact details for Papa John's

"Papa Johns. Better Ingredients. Better Pizza. 100% fresh dough in all of our pizzas. Sign up and earn Papa Rewards® Points on every order."
Address: 113a Bellegrove Road , Welling DA16 3PG, XGL, GB
Phone: 020 8303 0413
State: XGL
City: Welling
Zip Code: DA16 3PG

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Reviews
Luckily I moved house and within the zone for Sidcup branch now. Welling was terrible to order from. The worst case I had was regarding the picture I have attached. First, they brought diet pepsi AGAIN. Regular occurrence when you order normal, they bring diet instead. Second - where's the cheese and toppings? Third - when I phone to complain, the manager was EXTREMELY rude. He told me repeatedly that I was lying he explicitly said it too, and he had personally seen this pizza be made and it "looked perfect, just like adverts". He told me if he were to send a replacement pizza, if I had even eaten one slice of this one he wouldn't give me the replacement. He also demanded that I hand back the bad pizza. He made me text him a picture of the bad pizza to his phone before he would process the replacement. He then claimed that the system wasn't working, and he couldn't process the replacement. Waited 20 minutes for that to be done. Then waited another 45 minutes for the replacement to be sent.
Went in shop at Bellegrove Rd and ordered 12 different pizzas to arrive at 1pm on 1st May 2022 at my home address. Whilst communication in store was somewhat difficult and did not provide me with any confidence that things would run smoothly on the day, I was proved wrong. The pizzas arrived and were exactly as ordered, they were hot and arrived dead on time. Well done Papa John's...Will definitely be back.
Very good service and tasty food. Staff is also very friendly and supportive. Keep on guys.Food: 5/5
Buy yourself some cheese, grate it on some bread and place it under a grill. Then you will get something hot for a fraction of the price.
Had pizza from here takeaway but didn’t like the customer service they seem to be ok the phone always making calls taking orders but what about the customers in store? Waited about 5mins plus to pick up order that they said was ready… unbelievable not coming back
Not sure why there are bad reviews, but this is the best takeaway pizza in the area it never disappoints! Much prefer this over dominos for the flavours, toppings and the base! The tomatoes and cheese taste more real. Only the price is a bit high
Worst possible experience. Driver arrived at my flat and completely refused to get out of his car. I called the store and the guy mentioned that I needed to go down to my reception to pick up the pizza. My response was that Papa John's was supposed to be a door to door service. In the end, the pizza was not delivered and I cancelled the PayPal pending transaction. DO NOT order from this store!!
Great customer service, amazing vegan and vegetarian pizzas.
Pizza is always decent but the branch itself almost always capitulates when demand is even slightly above average. Don't be surprised to have a 75+ minute wait on even a regular weeknight. Mine just turned up without the two sauces I ordered and already paid for too so I'm currently waiting for those to be re-delivered, if I survive until then.
The worst customer service known! Ordered 4 pizzas for my family and friends. Asked the guy on the phone to deliver the pizzas and he messed it all up. Ended up swearing down the phone to me and refused card payment refund. Avoid even entertaining these clowns
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