Oxford (Bus Station)

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Address: Oxford OX1 2AQ, UK

State: Oxfordshire

City: Oxford

Zip Code: OX1 2AQ

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Reviews

X5 bus left 5 minutes early,so had to walk further away to catch a different one.

I have loved almost everything in Oxford, Bath, Stratford and Bristol, which I have been visiting with my mother.nPlaces and people.nAll , but the bus services and attention.nStopping in  Heathrow to go to Bristol? To go to Bath ? Crazy.nIn addition, when I went to ask for more information, the assistant told me I would not be refunded if there were delays when arriving  in Heathrow  we have to be in Bristol airport today  and that, yes, the BEST thing I could do was to pray to be on time and find the platforms on time.nPeople are in general helpful and nice in Oxford, but this was the least emphatic person I have met.

I am still horrified and in shock. I was traveling with a 1year old, 11 year and 13 year old children. It was zero degree when I showed my confirmation email to bus 160 from Oxford to Birmingham at 5:25pm on 17-Jan-2023 and he rudely and aggressively said I need ticket number. I got panicked as email has payment detail, passenger detail, transaction ID but no ticket number. I showed him email and said to help me that this email has all details but not ticket number. Despite seeing me helpless and panicked he shut bus door and started bus and left me. Coach office was close and there was no one from train line to help.nI had been then begging people around to help me. One kind passer by said that email has attachment where it has ticket ID. I felt too sad and cried that this could be informed by driver and he could take us rather leaving us abandoned whereas other than that ticket ID all proof was there on email.nThis experience haunts me and I am shivering while writing. No tourist, ladies, woman with children should travel with them. They are rude, aggressive and worst customer service providers.

Oxford bus drivers are really friendly and so helpful, makes life a lot easier when visiting the city, thank you

I had a problem with my Key, after calling customer care on the phone and going to the Oxford bus company at Watlington Road, I was then referred to the office at Glouster Green and I met an exceptionally helpful  lady Clarisse i had to ask for her name She was on top of solving and correcting the problem. SHE deserves a 5       Thank you very much.

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Oxford (Bus Station)

Reviews, get directions and contact details for Oxford (Bus Station)

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