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Reviews, get directions and contact details for Otago Street Rug Rooms

Otago Street Rug Rooms
Address: 29-37 Otago Street , Glasgow G12 8JJ, GLG, GB
Phone: 0141 337 2845
State: GLG
City: Glasgow
Zip Code: G12 8JJ

opening times

Tuesday: 10:00-17:00
Wednesday: 10:00-17:00
Thursday: 10:00-17:00
Friday: 10:00-17:00
Saturday: 10:00-17:00


related searches: rugs, scottish rugs, buying rugs in glasgow, unique rugs uk, love rugs
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Reviews
Went to look around today. Says they open at 10am. Door still locked at 11:30. Very unprofessional and a complete waste of my time. EDIT: I re-visited the store today, keen to take advantage of the 25% off the goodwill gesture that I was offered. This time the shop was closing early, at least there was a sign on the door. However, my 1* review remains as despite being open and very obviously having a staff member in the back, I was completely ignored. This company clearly does not have customer service as a priority and I’ll take my business somewhere that actually values customers. I’d avoid unless you enjoy your time being wasted.
Went in to ask about a rug they had in stock, quotes a price £320. Called up to order, advised they’d need to do a quote, emailed quote came in near £500!?! Emailed back to query, over a week and no response so I called in, the owner advised he’d look into it and call me back, never got a call back. I went back in the next weekend to followup and they advised I was quoted for the wrong rug, no apology, “it’s a verbal quote” so not binding. The word “sorry” never came out of anyone’s mouth. We all make mistakes, if they’d handled this in a better way I would have bought the more expensive one. Terrible service, waste of my time, won’t be back.
Please update your website. It states you are open today but when I arrived a sign on the door says you won't be open until 6th Jan. An hour and a half of my time wasted. Won't be back - as a previous post says - "very unprofessional" - I agree!
Great selection of rugs at reasonable prices. My dogs are loving their new, soft rug!
Comment on this business

Directions to Otago Street Rug Rooms with public transportation


Kelvinbridge Spt Subway Station 130 meters
SUB
Hillhead- Great Western Rd/Hamilton Park Ave 180 meters
6
6A
6B
914
916
926
975
976
N6
Kelvinbridge- Great Western Rd/Montague St 290 meters
6
6A
6B
N6
Park Road 310 meters
15
4
4A
X25
X25A
X77
University Union 310 meters
15
4
4A
X25
X25A
X76
X77

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