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Oregan Pizza

  1. Coventry
  2. Coventry Pizza
  3. Coventry Italian

Reviews, get directions and contact details for Oregan Pizza

Address: 171 Walsgrave Road , Coventry CV2 4HG, COV, GB
State: COV
City: Coventry
Zip Code: CV2 4HG

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Reviews
I love their chicken and chips. I come in when I need a quick snack to eat. Now under a new management, so hopefully improved services.
I ordered from here a couple of weeks ago and was absolutely disgusted with their customer service. I placed my order using their online app, we had decided to treat the kids to a pizza. I ordered 3 pizzas, I had asked for these to not come with the full toppings, to remove oregano from 2 pizzas and to remove 2 toppings from another. After 50 minutes our order finally arrived. All of the pizzas had all of the toppings that I specifically requested them not to have. When I called to get new pizzas, the man on the phone persisted to ask whether I really needed another 3 sending out despite it being their fault that my order was wrong I agreed to them only sending 2 out my partner was too hungry to care about the oregano on his pizza, however the kids would not eat theirs A further 40 minutes later the 2 pizzas arrive, 1 correct and another still wrong! So I called them AGAIN! This time I was told that they would not send out another despite us returning the first two and again offering to return this one, it was clear we were not eating them After a heated conversation he would not budge, they outright refused to send us the correct order. At this point I demanded a refund for the one pizza. He agreed after a small argument. When the refund came it was again, wrong. They gave me less money than I had originally paid, but at this point I was sick of arguing. I will never be ordering from here again, I would rather pay more for my food than deal with this company again.
I phoned to place an order for two pizzas with the buy one get one free offer. I asked if I could have three toppings on one free choice pizza and five on the other. The guys sounded very rude and consistently talked over me. He disagreed, as I tried to convince him and questions why they couldn't do that. His tone of voice was very rude and he consistently talked over me. Apparently according to him he has had enough of "Asian customer" but he isn't being rude. At that point I felt really humiliated. This is the second time I am ordering and this guy's doesn't know me. In brief as a customer you pay for pizza and deal with humiliation. He abruptly told me to go away as I confronted him with his choice of words. Apparently he is the owner hence I was not put through to a manager. I would recommend people to order somewhere else. Their pizza is nice but the behavior and humiliation isn't worth it. If his approach was good and he had respect for customs I would have just accepted to pay an extra for the fifth topping. Would never order from a place like this. Hope oregano pizza learn that you can't get anywhere in life by referring to customer as "problematic Asian customer" who complain about topping/burnt pizza.
Very rude staff. Dont accept card. Only cash. The attendant was more concerned about his messages on the smartphone than in meeting the customer
Disgusting food AND hey tried to *rip me off*. The delivery driver rang and in though barely comprehensible tried to tell me that there was another two pound delivery charge. I told him that I'd already paid the delivery charge paid in full, online, inc. delivery and didn't have cash. He said ok and hung up. When he arrived he tried to ask me for a delivery charge *again*. I said no and he handed over the food and drove off. The food itself was *cold*. I don't mean luke warm, I mean cold and soggy. This is the worst meal I've ever ordered off this site with combined with an attempt to charge extras and a sullen miserable delivery driver. Avoid, avoid, avoid. The hotwings, though cold, were quite nice, to be fair.
I was buying a spicy fillet burger and handed them 2 new pound coins and 70 pence in change only to be given back an old pound coin, new pound coin and my 70 pence of change. The cashier proceeded to smirk and said that I have them the coin whilst my friend seen them switch it. We asked them to look at the CCTV which they responded no. They are scammers, Don't buy from here. P.S. Their food is tasteless as previously eating here before. Horrible experience.
Not happy at all with the service. Very rude staff. Ordered a pizza and rang again to just confirm the price and the man on the phone start having a go at me. Saying I should check price online and not waste their time. Never had this kind of service anywhere before.
Most disgusting and dispicable reaction of the Manager when asked for either refund exchange or credit note in exchange burnt dry cold pizza. I orderd 2 x 16" pizza bogof offer, after waiting almost 1 hour i got 2 13" pizzas instead, manager offered someone eles's order which i accept as I had waited long enough. 2 pizza were fine n 2 were burnt out the cheese was over cooked burnt orange the edges burnt black...I don't know how long it had been sitting there but it wasn't edible by the time we got home which was 10 minutes. I bought back 2 burnt pizzas one which the Kids had take 2 bites from rest was burnt so they threw it away. When I politely told him I'm not happy with because it's overly burnt, the Manager started shouting n swearing saying it wasn't burnt and he hates serving Asain people because they complain too much, he refused to give me any compensation and told me to go back home and pick the rest of the burnt bits from the bin... i couldnt quite believe his behavour, said it was ludicrous thing to say, he should either compensate with exchange refund or even a credit note, and that he was not being fair in his behaviour or services, he told me to take the pizza get lost n take it to trading standards when I raised my voice in disgust he called the the police...how pathetic my 12 yr old son was with me he was horrified! Mr manager I'm truly disgusted at your attitude and behaviour towards me as a customer, it was a simple enough dispute which you could have so easily solved but you stooped so low and went to such level to intimidate me with not only your shouting and swearing but getting your friend to scream and swear at me too then taking it even further by involving the police..not taking into account I was customer, a woman with a 12 year old child!...I have never been treated like this in my life. Perhaps you should go back to making naans since your pizza's are so awful n your service even more so.
Noted as buy one pizza get one free. When I place the order to get 2 pizza they changed for double price. I refused to pay and noticed as buy one get one free. The staff said not included for this pizza and selected pizzas only. It’s really customer cheat. Can’t trust and not worth for price. Pizza not bake well
Delicious food. Pizza has low fat and its more healthy with soo many toppings to choice from. Great atmosphere, very clean and nice decor.
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