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Reviews, get directions and contact details for Ocean Palace Chinese Take Away

Address: 38 Glebe Road , Bedlington NE22 6JT, NBL, GB
Phone: 01670 822868
State: NBL
City: Bedlington
Zip Code: NE22 6JT


related searches: ocean palace opening times, ocean palace menu, ocean palace chinese takeaway, just eat
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Reviews
Delivery was quick and communication was good. The food however wasn’t good at all, ordered salt and pepper chips and the portion size was absolutely tiny and also had barely any flavour at all, salt and pepper chips are normally cooked with onions, peppers, chilli’s ect but these were just plain chips that seemed like they’ve been sprinkled with a bit of salt and some paprika it was shocking. ordered sweet and sour pork and they said that wasn’t available but we can have sweet and sour chicken and we expected this to be similar to the pork like shredded chicken in sweet and sour sauce but received chicken balls and a pot of sweet and sour sauce instead and the chicken balls were so dry and just not good at all. the smoked chicken is flavourless and chewy and the satay sauce was also completely flavourless too. the only good thing in the order was the plain soft noodles, wouldn’t be ordering from here again it was nearly £60 wasted on rubbish food.
Disgusting food, I rang up and was told to bring it back. When I took it back I was shouted at by staff, never experienced customer service like that in my life. Oh and told never to come back, you have no worries there, never again.Food: 1/5
Food was cold and the paper bags were soggy when it arrived. We've used these for years. Complained that it was bad tonight. Told never to ring again. Don't worry we won't be after that disgusting performanceFood: 1/5
I’m adamant northerners are just used to average food and call it ‘the best’. For the price I was expecting something special. But it’s average at best. Lacks flavour. You can tell it’s pre made, it literally took 5minutes to cook. The meat was chewy. The sauce was meant to be spicy/hot but had no kick. I was edible but won’t be going back. To top it off, the ignorance from the lady on the front desk. Lacks customer service. There are plenty other Chinese shops in bedlington. That serve the same average Chinese food, but cheaper and better service.
Lovely food, but the front of house staff especially whoever answers the phone needs some serious training with regards to customer services. Discussing this with friends and family suggests the feeling of hostility is a common occurrence.
Had a House special curry,I can put up with the increased price but the quality was poor,still trying to work out what the squares of meat were .. spam or pork luncheon meat or am I wrongFood: 1/5
First time I have been never again, ordered a starter of Ribs and a Main dish on Thursday evening with a side of curry sauce, food okay nothing to write home about, looked at my bank statement £26.30 Really!!!!! Lady taking orders not rude but taking calls at the same time, more fool me for not questioning the cost, wont be back.
Have been using Ocean Palace so long they know me by name, and usually see me coming and get my collection order ready before I make to the door - No complaints from us!
1st Time we've used Ocean Palace. Totally Fantastic Quality Food. We Ordered House Special Chow Main bbq Spare Ribs and Curry Sauce. We Travelled 7 Miles but Honestly Well Worth it.
Tried it out as in the area working, got the Singapore chowmein very poor literally noodles with some curry powder mixed in not made with chilli oil that I’m used to at my local and lacking in meat Prawns etc pretty flavourless disappointing
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