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Reviews, get directions and contact details for O2 Shop Chorley

O2 Shop Chorley
Address: 23 Market Walk , Chorley PR7 1DE, LAN, GB
Phone: 01257 230852
State: LAN
City: Chorley
Zip Code: PR7 1DE

opening times

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-17:30
Sunday: 10:00-16:00


related searches: carphone warehouse, tesco mobile
Reviews
As customer of O2 I have never been let down by the staff. They are professional and very helpful. I feel they just know exactly what your needs are and then they give you service that is tailored just for you. Been in lot of phone shops but these guys are so so good what they do. If you are looking for a phone or package that suits your this is the place.
Served by Andy who went over and above to meet our needs and to rectify our issues, updating as required, while also finding best deal currently available. He was able to reduce overall outlay and increase our connectivity as well. He was friendly and approachable, direct, willing to explain differences in non techie speak and make us feel both welcome and appreciated. We want in for one phone issue, updated another, complete with new sims then in chatting sorted husbands phone contract and a new tablet updated to our needs for only a pound more than paying for sim only contract... Would recommend to everyone
Lovely shop my contact ran out with ee and I didn't want to renew with them so I went into here and explained to them how much ee were charging me the lady who dealt with me I can't remember her name she almost fell over when I told her much I was paying on ee so for 65 a month I got an S24 ultra and unlimited minutes and unlimited texts and 50 gig of data this is how u run a shop very professional brilliant service I will definitely recommend 02 to anyone
The Managers at this shop are absolutely amazing! Extremely knowledgeable, affable and efficient, they quickly understand complex problems which are often badly explained by confused and non-technically minded customers It must be a very tough job! I've had a longstanding and complicated issue with my O2 contract a porting issue not connected with the excellent service I've received from the Managers and they have gone above and beyond to try and sort it out for me. I would highly recommend the shop and would like to say a big thank you to the Managers for all their extremely hard work. 5 stars without a doubt!
Excellent service as usual. I needed their help twice in a few days the service I received from one assistant in particular was outstanding. Thank you Becky.
Customer service is so slow it's appalling, I hate leaving this review it the Colombian lady still works there as I was kept waiting with the staff in today 18/06/24
Really impressed of the service and outstanding help i received with my phone functioning from Adam on 31st December, 10 stars saved me £100 thank you so much. Sorry if I got the name wrong.
1 star is too much for the staff at this store. I have spoken to 3 separate people over 2 visits 19/07/23 & 04/08/23in store and all 3 spoke down to me like a was something they had stood in on the pavement. All they say is "have you tried ringing O2" which I had "we can't help" "here use our phone to ring O2" after waiting on hold for 20 minutes I asked how long I was going to sit waiting for someone to answer and was told very snottily "I don't know there's more then you trying to contact them". I eventually walked out of the store without paying the money I owe O2 that I'm wanted to pay. If you are looking for a phone or sim don't use these patronising people
Went here yesterday for a phone upgrade Super helpful staff. Nothing was too much trouble. They answered all our questions set up my phone and even put it in the protective case and added the film protector to the front of the phone. 5 stars out of 5 for customer service. Thank you.
They are the used car salesmen of mobile phones. Went in to look at the latest gadgets but was attacked by sales using basic sales techniques to draw me into buying something that wasn't suitable for me. Stop upselling and gain the trust of your customers.
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