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Reviews, get directions and contact details for O2

"Pop in to O2 Shop Wigan and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more."
Address: Uint 36 , Wigan WN1 1BH, XGM, GB
Phone: 01942 238888
State: XGM
City: Wigan
Zip Code: WN1 1BH

opening times

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-17:30
Sunday: 10:30-16:30


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Reviews
Lucky that your getting that. Went in today with an issue I have been having from upgrading . 3 weeks now Lovely lad helping. Till the old lady came over butted in made the situation worse. Told me basically network problems. I said how can it be when everyone has 4g I don't. Instead of helping said lets just revise your contract .. told me would not do anything else and then roller her eyes when I told her no . SO RUDE! SHOULD NOT BE ON THE SHOP FLOOR.
I have been an O2 customer for nearly 10 years, and it's been a shame that I've had almost no signal coverage in the past 2 years! I have reported numerous times that my signal is not good and I have no internet, but their response is always that, according to them, everything is perfect. I pay £39.25 per month for nothing, and it's interesting that somehow I always have to pay an extra £1-£2 when the bill is due! But it's okay, I'm counting the days until January when my contract expires, and I finally get rid of this miserable provider. I hope you will give me a call then to ask why I want to switch providers. It will be just as satisfying as the feeling of paying £40 per month for nothing for 2 years because the signal and internet are unusable.
The staff are amazing. Service with a smile and very friendly and professional service
Called in for some assistance today & was served by Simon. What a Gent. He was so helpful & nothing was too much trouble. Thank you.
I got a contract iPhone 11, it was working fine for 4 months and then my data, calls and text aren’t working. And it’s been like this for 7months
Excellent shop. Management and Staff top drawer. We have been customers of 02 for 20 years or so. We had a problem that couldn’t be easily resolved over the phone in 5 hrs. The guys in the shop had it sorted in no time. We wouldn’t even consider changing from o2 while these guys are still in town. Thanks 02
It's had a re-fit. Everything is vibrant inside. Great range of Samsung products on display, shame not many are now interactive & are dummies. Good range of otter box cases for new models.
Very unhappy with O2. We were forced to have a sim card with our Virgin Media package to get the channels we wanted. We switched to Virgin Media because Sky Media is the worst Internet and Cable company in the UK. With that being said, This O2 shop couldn't even fix their own screwups. They share the same horribly slow satellites as giffgaff. The call quality is terrible, the speed of the internet is slow at best and if it's even raining slightly, which is most of the time in England, then the service cuts out. We made the best of the situation and gave it to my stepson for his birthday.
Friendliest of staff and sorted out problems that we had for 2 weeks
Very helpful indeed
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