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O2

  1. Hartlepool
  2. Hartlepool Mobile Phones
  3. Hartlepool Mobile Phone Accessories
  4. Hartlepool Mobile Phone Repair

Reviews, get directions and contact details for O2

"Pop in to O2 Shop Hartlepool and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more."
Address: 91 Middleton Grange , Hartlepool TS24 7RW, HPL, GB
Phone: 01429 235236
State: HPL
City: Hartlepool
Zip Code: TS24 7RW

opening times

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-17:30
Sunday: 10:00-16:00

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Reviews
I would like to say I was in 02 shop in Hartlepool saturday.my husband and I were looking for a phone.we spoke to Tim .can't praise him enough for the excellent customer service we received .so friendly and helpful.tim is a credit to 02. His help and he explained everything we needed to know about the phones we picked.also sorted changing to 02 from sky for us.thankyou so much Tim.definetly recommend him to any customer s needing a phone.
So far so good, fair play to Ben, he seems to be trying to rectify the service levels that store previously let slip. Good CLEAR honest advice this time around, Price isn't everything, good service and loyal customers are hard to achieve, but so easily lost.
Staff seemed to have competent knowledge of phones and accessories unfortunately the member of staff who dealt with me would not listen to what I was saying and persisted in explaining why a contract would be much better despite my saying my mental health would make a contract a bad idea and I Would end up in debt with it. This person tried multiple times to encourage me into getting a contract despite knowing I have cognitive issues . I would worry for anyone with mental health or cognitive issues going here as they will take advantage of you if you do not stand up for yourself. AVOID LIKE THE BLACK DEATH.
3 different 'staff' totally took advantage of my 76 year old Mum and special needs adult son on 3 separate occasions in such a way they should ALL be reprimanded. I have been with O2 since before they even were O2 and have since left because of this and so has my Mum and my son will be soon. I'm shocked and disgraced at the treatment the staff in this store get away with as it's not our 1st 'bad' experience here. We only went because the Stockton branch was closed and they've lost 3 good customers and hopefully more because of this as other customers were aware of what happened on one of the occasions. Do yourself a favour and change your network provider.. O2 deals are the worst anyway!
Excellent service particularly from Nathan. Sold us the product we wanted without trying to encourage us into purchasing something we didn't need or want.
Extremely helpful and friendly staff. Will definately recommend. The service was second to none. Thank you Leon.
Always lovely staff, but am disappointed by the offers on and how still expensive they are, compared to deals at other services.
My experience was very good I was served by Catherine and nothing was a problem to her a very relaxed atmosphere.
Staff is ok, shop like everywhere else. But o2 prices are up since I'm with them for 3 years. Will do my upgrade somewhere else
Great service, excellent customer service, very much appreciated.
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