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Novotel Sheffield Centre Hotel

  1. Sheffield

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Novotel Sheffield Centre Hotel
Address: 50 Arundel Gate, Sheffield S1 2PR, UK
Phone: 0113 396 9005
State: South Yorkshire
City: Sheffield
Zip Code: S1 2PR

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Reviews
Very nice. I travelled from London to visit my son and grandchildren. I booked a family room and was pleasantly surprised to be offered the Executive suite. My grandchildren enjoyed the sauna and pool.nThe room was very clean and the reception staff were amazing.nI will definitely be staying here on my regular visits with my family from London, as well as visiting my son and grandchildren in Sheffield.nBeautiful view of the Sheffield valley.nnThe only thing I would suggest is, the pool looks out into the car park. The windows could be fully covered with frosted glass for privacy.
I'm a regular visitor to Sheffield and always stay at the Novotel. I think this weekend was my 12th visit in 2 years, which shows they consistently get it right.nnLocation is excellent and the rooms are always clean, spacious comfortable and well maintained. it is very handy to have a hotel in the city centre with a car park - although do be aware it is £18 per night parking and if you go out in your car during the day you will have to pay each time you return and exit. And there are limited spaces in the car park so if it is full you will need to use one of the public car parks in the city.nnThe pool and steam room are small but lovely. The pool can get busy when the hotel is full so you may have to book a swim in advance, and sometimes the steam room is not working.nnI am just back from my latest stay. I have to say the star of the show at Novotel Sheffield is always Courtney on reception. She always remembers me and my son who is at Sheffield Hallam University ever since our first visit 2 years ago and makes sure everything is fine with our room and our stay in general. She has great knowledge about the local area if you are new to Sheffield. And always welcomes guests with a friendly smile - which is very welcome when like me you have travelled several hours and over 200 miles to get there!nnI am already looking forward to my next visit!
Overall we had a good stay and enjoyed our time here. The location is excellent and the room itself was very nice — good layout, clean, a decent fridge, great toiletries, and the fold-out bed for our child was brilliant. The pool was also a real highlight.nnThere were a few downsides. The room was very hot and there was no air conditioning, so opening the window meant a lot of street noise. The bar felt a bit strange at times with no staff present — we often had to wait around for someone to appear to order drinks. The parking “discount” was disappointing as it was still very expensive on top of the room cost. The coffee pod allowance one per person per 24 hours felt a bit tight.nnThat said, the staff we did interact with in person were excellent — very polite and helpful throughout. Overall, a nice hotel with good facilities and location, but a few areas that could definitely be improved.
Room size was okay for a family of 4, but quite dusty and pillows were uncomfortable. Breakfast offering was quite meagre- it's gone downhill since our last visit. Pool is a nice feature though and location is good. Won't be rushing to stay again sadly... Parking is expensive at £18 per night. Spaces are very tight!
Reception and bar area looked nice, check-in staff were very friendly and let us access our room early when we came to drop off bags. However the room looked outdated, there was no toilet brush or air freshener in the toilet, and no locks on the bathroom or toilet doors. The carpet was also quite stained. We had one very thin lumpy pillow each to sleep on, by the time we realised it felt too late in the day to request more and the room was very hot and stuffy in the night which made for a poor night’s sleep. Overall service was good but I wouldn’t stay in the room again.
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