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Norwood Hall Hotel

  1. Aberdeen

Reviews, get directions and contact details for Norwood Hall Hotel

Norwood Hall Hotel

About

A stunning hotel located just outside the city centre of Aberdeen - amazing surroundings, great food and fantastic service.

Story

73 Bedrooms and Suites, 2 Rosette Tapestry Restaurant and enchanting 7 acres of grounds, this truly magnificent Victorian mansion exudes character and charm with roaring log fires, sweeping staircases and magnificent interior design.

Excellent service, fine food and attention to detail, makes Norwood Hall a unique haven of luxury and indulgence.

The City of Aberdeen is steeped in history with a vast array of museums and art galleries as well as offering fantastic shopping and a vibrant nightlife scene.

Address: Garthdee Rd, Aberdeen AB15 9FX, UK
Phone: 01224 868951
ku.oc.llah-doowron@ofni
State: Aberdeen City
City: Aberdeen
Zip Code: AB15 9FX

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Reviews
I stayed here for a conference and evening function. Very attractive hotel and lots of green space. Big thumbs up for a working and easy to use EV charging point too.Rooms: 5/5
It was a comfortable and beautiful hotel with spacious rooms. It's a grand old house that's been converted and has an interesting story behind it too. The food was amazing! Esp the breakfast The staff were friendly and helpful too. We were visiting RGU and so it was a convenient location for that. We didn't have a car and so we had to walk a few minutes to take a direct bus into town. Buses were pretty regular during the day but not sure at night. Either way cabs are available but not Uber .
Attended a 4 course meal with friends for a special occasion. Food was divine and the service was top drawer. Very picturesque location and well maintained building and gardens with ample parkingService: 5/5
We went and stayed during Christmas. Everything from start to finish was great for us, but 2 separate guests were voicing concerns about no hot water in their room. One of them having a 6 month old baby. Can only hope they were moved to different rooms. Evening meal portions slightly on the smaller side of the scale, but very tasty. Breakfast meals were all good.
We attended a wedding at this venue. When we arrived there was nobody to tell you where to go. Everybody just wondered aimlessly. Staff looked miserable, If you wanted drinks and paid by card, you had to wander along with staff to find a signal for the machine to work. There were very few seats for people to sit down between the wedding and meal, and between the meal and reception. The food was cold, and some of the meat was sent back as it was undercooked. The reception room at night was cold due to no heating being on, and guests used the double fire door to go outside to smoke. With the result, guests wore their jackets and coats. I would not be keen on attending a function there in the future.
We stayed here overnight, lovely location and scenery. Overall the hotel is extremely run down and rooms could do with renovating. Breakfast staff clearly didn't want to be working.Rooms: 2/5
Very nice hotel with great staff. Ate on first night and food was great. The burger is one of best Iv had breakfast was good tooRooms: 5/5
Such a beautiful place full of character and authentic decor. Friendly staff, roaring fires and festive music.... Absolutely wonderful. Highly recommend, it's a hiden gem I did not know existed. Thank you for the warm welcome and service. Will be back soon
Family had Christmas Lunch today and the service was poor and the meal was below expectation. Staff serving meal at the buffet and at the table were inexperienced and lacked any professionalism. For example, no warm plates, no vegetables, and those that were available were cold. Staff were ill equipped for their responsibilities and a member of staff with housekeeping badge on uniform was serving carvery meat, tried his best but was carving from oven metal trays - no carving board! Definitely not worth the money paid for a Christmas meal. My family was there two years ago and completely different standard today. I think the hotel tried to pack too many people into the restaurant and simply couldn't manage. Not the best Christmas lunch for my family- very disappointing.
We booked a 3 night stay for Hogmanay, costing over £700. The hotel itself is stunning, fabulous location to the City. Whilst most of the staff were incredibly friendly one lady in particular should definitely not be in a customer facing role. Several people complained about her manner which ranged from being abrupt to refusing people more than one slice of bacon at breakfast. The other members of staff, right from arrival were busy fools, with what seemed like no guidance and organisation. We Turned up for pre booked dinner table at 8pm, no table available so had to wait for a further 1/2 an hour in the lounge and trying to order a pre dinner drink took Over 20 mins despite only 4 other people in the lounge. Breakfast New Years Eve, again, table that had been reserved /booked had been given to other guests who hadn’t booked, resulting in us sitting separately, again, greeted by cold breakfast, warm bread instead of toast and a rude lady serving breakfast.
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