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Reviews, get directions and contact details for North Cumbria University Hospital

North Cumbria University Hospital

About

North Cumbria University Hospitals NHS Trust is a provider of acute hospital care delivered to a population of around 320,000 people. Care is provided from the Cumberland Infirmary in Carlisle and the West Cumberland Hospitals in Whitehaven.

Story

We are proud of our 4,000 staff who enable us to deliver our healthcare services around the clock, 365 days a year.

Mission

Our over-riding strategic aim is to ensure we provide high quality, safe and effective services for all our patients. To deliver this, our organisation has a Governance, Risk and Quality Strategy in place. Implementing this strategy at all levels requires developing shared attitudes, values, goals and practices that characterise our organisational structure. Our Trust recognises that governance and risk management and is committed to continuous improvement in line with key national guidance and best practice, to ensure safe and high quality care for our patients. In addition, the Trust is committed to the provision of a clear framework within which our staff can work effectively.

Address: Newtown Rd, Carlisle CA2 7HY, UK
Phone: 01228 523444
ku.shn.hucn@suotklat
State: Cumbria
City: Carlisle
Zip Code: CA2 7HY

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Have nothing but praise for the staff I have come across...consultant, radiographers, plaster nurses, receptionists even the car park attendant (and galls me to say that but when partner in his anxiety to get me into A&E didn't pay car park and just got back to car as warden was taking notes! The car park attendant showed a lot of common sense and didn't give us a ticket) I had a long wait in A&E but they were very busy and all staff very friendly and good humoured. Two return visits to fracture clinic and again, every member of staff has been brilliant.
7 years ago (11-01-2018)
Poor staff attitude and understanding of the effects a stroke can have physically s.d emotionally. No concern for dignity or empathy from.many of the health care assistants Rehab team was excellent. Very professional and thoughtful. Extremely supportive
7 years ago (06-02-2018)
Was sent in by my GP yesterday for an emergency MIR scan sat and waited for about 4hrs. Only to be told that the MIR scan is shut and that I need to go to Newcastle hospital for the MRI and that I needed to fine my own transport. Told them I wasn't going there. Came back the next day and guess what had MIR scan and now to sit and wait for god knows how many hours.
7 years ago (17-11-2017)
Sent home a 77 year old man in the middle of winters night, minus temperatures with chest infection and urine infection. He walked into town, waited an hour for a bus and ended up being looked after by Sainsbury's staff in a closed supermarket while his wife dug out her snow covered car in their remote farmhouse.
7 years ago (05-03-2018)
Can't say every trip here has been a positive experience but the nurses in Reiver House are amazing.
7 years ago (29-01-2018)
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